Category: Local policing

Police and Crime Commissioner Lisa Townsend watches from a front door as Surrey Police officers execute a warrant at a property linked to possible county lines drug dealing.

Policing Your Community – Commissioner says police teams are taking the fight to drug gangs after joining county lines crackdown

Posted on | by James Smith

Police and Crime Commissioner Lisa Townsend said officers will continue the battle to drive drug gangs out of Surrey after she joined Surrey Police teams cracking down on ‘county lines’ criminality.

The Force and partner agencies carried out targeted operations across the county last week to disrupt the activities of criminal networks dealing drugs in our communities.

County lines is the name given to activity by highly organised criminal networks using phone lines to facilitate the supply of class A drugs – such as heroin and crack cocaine.

Drugs and drug related crime was one of the key issues that residents raised during the Commissioner’s recent ‘Policing Your Community’ roadshow in which she teamed up with the Chief Constable to hold in-person and online events in all 11 boroughs across the county.

It was also one of the top three priorities that those who filled in the Commissioner’s council tax survey this winter said they wanted to see Surrey Police focus on over the next year.

On Tuesday, the Commissioner joined a pro-active patrol in Stanwell including covert officers and the passive dog unit. And on Thursday she joined early morning raids in the Spelthorne and Elmbridge areas that targeted suspected dealers, supported by the specialist Force’s Child Exploitation and Missing Unit.

The Commissioner said these types of operations send a strong message to those gangs that police will continue to take the fight to them and dismantle their networks in Surrey.

Police and Crime Commissioner Lisa Townsend watches as Surrey Police officers carry out a warrant

During the week, officers made 21 arrests and seized drugs including cocaine, cannabis and crystal methamphetamine. They also recovered a large number of mobile phones suspected of being used to coordinate drug deals and seized over £30,000 in cash.

7 warrants were executed as officers disrupted so called ‘county lines’, accompanied by activity throughout the week to safeguard more than 30 young or vulnerable people.

In addition, police teams across the county were out in communities raising awareness of the issue, including accompanying the CrimeStoppers ad van at several locations, engaging with students at 24 schools and visiting hotels and landlords, taxi firms and gyms and sport centres in Surrey.

Commissioner Lisa Townsend said: “County lines criminality continues to be a threat to our communities and the kind of action we saw last week highlights how our police teams are taking the fight to those organised gangs.

“These criminal networks seek to exploit and groom young and vulnerable people to act as couriers and dealers and often use violence to control them.

“Drugs and drug related crime were one of the top three priorities residents who filled in our recent council tax survey told me they wanted to see Surrey Police tackling over the coming year.

“So I am delighted to have been out with our policing teams this week to see first-hand the kind of targeted police intervention that is taking place to disrupt the activities of these county lines networks and drive them out of our county.

“We all have a part to play in that and I would ask our communities in Surrey to remain vigilant to any suspicious activity that could be related to drug dealing and report it immediately.

“Equally, if you know of anyone being exploited by these gangs – please pass that information to police, or anonymously to CrimeStoppers, so that action can be taken.”

You can report crime to Surrey Police on 101, at surrey.police.uk or on any official Surrey Police social media page. You can also report any suspicious activity you witness using the Force’s dedicated Suspicious Activity Portal.

Alternatively, information can be given anonymously to CrimeStoppers on 0800 555 111.

Anyone who is concerned about a child should contact Surrey Children’s Services Single Point of Contact by calling 0300 470 9100 (9am-5pm Monday to Friday) or by email to: cspa@surreycc.gov.uk

Police and Crime Commissioner Lisa Townsend sat with a member of Surrey Police contact staff

Commissioner hails dramatic improvement in 999 and 101 call answering times – as best results on record are achieved

Posted on | by Alex Winter

Police and Crime Commissioner Lisa Townsend has hailed the dramatic improvement in how long it takes Surrey Police to answer calls for help after new figures revealed that current waiting times are the lowest on record.

The Commissioner said that in the last five months, Surrey Police has seen sustained progress in how quickly callers to the 999 and non-emergency 101 numbers are able to speak to contact centre staff.

The latest data shows that, as of this February, 97.8 per cent of 999 calls were answered within the national target of 10 seconds. This compares to only 54% in March last year, and is the highest data on Force record.

Meanwhile, the average time in February that it took Surrey Police to answer calls to the non-emergency 101 number fell to 36 seconds, the lowest wait times on Force record. This compares to 715 seconds in March 2023.

The figures have this week been verified by Surrey Police. In January 2024, the Force answered almost 93 per cent of 999 calls within ten seconds, BT has verified.

In January 2024, the Force answered almost 93 per cent of 999 calls within ten seconds. The February figures have been confirmed by the Force, and awaiting verification from call provider BT.

In December last year, a report by His Majesty’s Inspectorate of Constabulary and Fire Services (HMICFRS) highlighted concerns around the service residents receive when they contact police on 999, 101 and digital 101.

Inspectors visited Surrey Police during the summer as part of their Police Effectiveness, Efficiency and Legitimacy (PEEL) review. They rated the Force’s performance in responding to the public as ‘inadequate’ and said improvements were needed.

The Commissioner and the Chief Constable also heard residents’ experiences of contacting Surrey Police during the recent ‘Policing Your Community’ roadshow where in-person and online events were held in all 11 boroughs across the county.

Commissioner Lisa Townsend said: “I know from speaking to residents that being able to get hold of Surrey Police when you need them is absolutely vital.

Lowest wait times on record

“Unfortunately there were times last year when residents calling 999 and 101 were not always getting the service they deserved and this was a situation that urgently needed to be addressed.

“I know how frustrating it has been for some people trying to get through, particularly to the non-emergency 101 during busy times.

“I have spent a lot of time in our contact centre seeing how our call handlers deal with the varied and often challenging calls they receive and they do a phenomenal job.

“But staff shortages were putting an incredible strain on them and I know the Force have been working incredibly hard to improve the situation and the service our public receive.

“Phenomenal job”

“My office has been supporting them throughout that process so I am delighted to see that the answering times are the best they have ever been.

“That means that when our residents do need to contact Surrey Police, they are having their call answered quickly and efficiently.

“This has not been a quick fix – we have seen these improvements sustained over the last five months.

“With the measures now in place, I am confident going forward that Surrey Police will maintain this level of service when responding to the public.”

Police and Crime Commissioner Lisa Townsend speaking at Policing your Community event in Woking

“We are listening” – Commissioner thanks residents as ‘Policing Your Community’ roadshow highlights priorities for Force

Posted on | by James Smith

Police and Crime Commissioner for Surrey Lisa Townsend has thanked residents for joining a series of ‘Policing your Community’ events held across the county this winter, saying that work by her office and Surrey Police is continuing to tackle the issues that matter most to local people.

Both in-person and online meetings were hosted by the Commissioner, the Chief Constable Tim De Meyer and the local policing commander in all 11 boroughs across Surrey between October and February.

Over 500 people took part and had the opportunity to pose their questions on policing where they live.

Visible policing, anti-social behaviour (ASB) and road safety emerged as top priorities for residents while burglary, shoplifting and contacting Surrey Police also featured as key issues they wanted to raise.

They said they wanted to see more police officers in their area carrying out work to prevent and support those affected by burglaries, theft and dangerous and anti-social driving.

Police and Crime Commissioner Lisa Townsend speaking at Policing your Community event in Woking

In addition, more than 3,300 people completed the Commissioner’s council tax survey this year which asked residents to choose the three areas they most wanted the Force to focus on. Over half of those who responded said they were concerned about burglary and anti-social behaviour, followed by drugs and drug related crime and neighbourhood crime prevention. Around 1,600 people also added additional comments about policing in the survey.

The Commissioner said her message to Surrey residents was – ‘We are listening” and that the Chief’s new Plan for the Force is designed to take the fight to the criminals by relentlessly pursuing the most prolific offenders, tackling pockets of lawlessness and driving drug dealers and shoplifting gangs out of the county.

Anyone who missed the event for their area can watch the meeting back online here.

The Commissioner said over the coming weeks she will be highlighting some of the incredible work already being carried out by policing teams across the county and some of the projects her office is helping to fund to combat issues such as anti-social behaviour.

Since October, Surrey Police have seen improvements in the average time it takes to contact the Force and will be providing an update on this soon.

The Force have also seen improvements in the number of solved outcomes for serious violence, sexual offences and domestic abuse including stalking and controlling and coercive behaviour. A solved outcome represents a charge, caution, community resolution, or taken into consideration.

Following a 26% increase in shoplifting offences in 2023, Surrey Police are also working closely with retailers on a new way to report offences and have already carried out a major operation in December resulting in 20 arrests in a single day.

While the number of solved outcomes for domestic burglary have increased at a slower pace – this remains a key focus of the Force who are ensuring that officers attend every report of burglary in the county.

Police and Crime Commissioner for Surrey Lisa Townsend said: “Listening to the views of residents and being their representative is the single most important part of my role as Commissioner for our wonderful county.

“The ‘Policing Your Community’ events coupled with the feedback we received in my council tax survey has given us a really important insight into residents’ experiences of policing across our county and the issues that concern them.

“It is vital that the public have their say on policing where they live and my message to them is – we are listening.

“We know how important it is for people to feel safe in their communities so we must make sure that Surrey Police is taking the right action to tackle issues such anti-social behaviour, road safety and burglary. And we must ensure that people can contact Surrey Police quickly when they need them.

“Surrey remains one of the safest counties in the country and the Force is now the biggest it has ever been. This means there are more officers and staff than ever before to protect our communities from not only visible crime, but also ‘hidden’ harms like online fraud and exploitation that account for over a third of all offences.

“Over the coming weeks we will be highlighting some of the incredible work already being carried out day in, day out by our hard-working police teams across the county and some of the exciting projects coming up that I believe will make our communities even safer.”

Police and Crime Commissioner walking through graffiti covered tunnel with two male police officers from the local team in Spelthorne

Chief Constable for Surrey Police Tim De Meyer said: “I am so grateful to all those who attended the ‘Policing Your Community’ events. It was extremely useful to be able to explain our plans for policing Surrey, and to receive feedback from the public.

“People were very supportive of our plans to improve our response to violence against women and girls, and of our determination to prevent crime and pursue criminals relentlessly.

“We are acting immediately on concerns in respect of issues such as shoplifting and anti-social behaviour and have made good strides in many of the areas that matter most to those we are here to protect, in no small part thanks to the hard work of our officers and staff. I am sure that I shall be able to report good progress when we next meet with our communities.”

Surrey Police can be contacted by calling 101, via Surrey Police social media channels or at https://surrey.police.uk. In an emergency or if a crime is in progress – please call 999.

Police and Crime Commisisoner for Surrey Lisa Townsend standing outside the Surrey Police Contact Centre with 'Contact Centre' visible on building sign behind her.

Commissioner welcomes new report on Surrey Police and says the Force is making good progress on areas of concern

Posted on | by Alex Winter

SURREY’S Police and Crime Commissioner Lisa Townsend has welcomed an inspection report for Surrey Police and says she is confident that the Force has already made good progress to address areas of concern.

Issues around the service residents receive when they contact police on 999, 101 and digital 101 were highlighted in a report by His Majesty’s Inspectorate of Constabulary and Fire Services (HMICFRS), which was published today.

Inspectors visited Surrey Police during the summer to carry out a Police Effectiveness, Efficiency and Legitimacy (PEEL) review.

They recognised that the Force protects vulnerable people in the county, arrests most offenders quickly, and has a strong focus on guiding perpetrators away from crime.

However, concerns were raised over the length of time it takes for contacts made via 101 and 999 to be answered.

Surrey continues to have the fourth lowest overall crime rate in England and Wales, and remains the safest county in the south-east.

The Commissioner appointed new Chief Constable Tim De Meyer earlier this year, and said that under his leadership, significant improvements to contact are well underway.

The Commissioner said: “I’m really pleased to see that the Force is quick to bring offenders to justice, as well as diverting lower-level offenders away from a life of crime. The innovative ways Surrey Police protects residents and cuts reoffending, particularly through rehabilitation, has also been highlighted.

“The best thing for all potential victims is to prevent crime happening in the first place through the education and rehabilitation of perpetrators, where that is possible. That’s why I’m pleased that inspectors noted the vital role of our Checkpoint Plus service, a deferred prosecution scheme that has an average reoffending rate of 6.3 per cent, compared to 25 per cent for those not going through the scheme. I’m very proud to help fund this fantastic initiative.

“The HMICFRS report says improvements are needed when it comes to the public’s contact with Surrey Police, and I’m pleased to say that those issues are already well in-hand under the new Chief Constable.

“In November, we recorded the best performance for answering 101 calls since late 2020. The time taken to answer a non-emergency call to the Force has dropped by almost 84 per cent when compared with March this year.

“I have been meeting frequently with the Force’s gold groups established to tackle this particular issue, and we are now at a point where we can begin to move temporary contact staff back into their previous roles as contact centre staffing has improved.

“In addition, 88 per cent of 999 calls are now answered within 10 seconds, and call abandonment on 101 has dropped significantly.

“A key issue we are facing is the volume of calls that aren’t related to crime. Surrey Police figures show that fewer than one in five calls – around 18 per cent – is about a crime, and just under 38 per cent are marked as ‘public safety/welfare’.

“Correspondingly, in August, our officers spent more than 700 hours with people in mental health crisis – the highest number of hours ever recorded.

“Next year, we will roll out Right Care, Right Person in Surrey, which aims to ensure those suffering with their mental health are seen by the best person to support them. In most cases, this will be a medical professional. Across England and Wales, it’s estimated that the initiative will save one million hours of officers’ time a year.”

Inspectors also highlighted improvements that need to be made to the recording of crime, including some reports of serious sexual offences.  

The Commissioner, who has the reduction of violence against women and girls at the heart of her Police and Crime Plan, said: “Victims of these offences must get all the support they need, and their attackers brought to justice wherever possible.

“Reporting sexual violence to the police is an act of true courage, and the Chief Constable and I are committed to ensuring these survivors will always get the best from their police.

“Inspectors did confirm that Surrey Police is committed to reducing violence against women and girls, and they highlighted some of the programmes available for survivors that are supported by my office.

“I am reassured, as I hope residents will be, that the Chief Constable has made a commitment to ensure every crime reported to the Force is accurately recorded, that all reasonable lines of enquiry are followed, and that criminals are relentlessly pursued.

“There is work to be done, but I know how hard every officer and member of staff in Surrey Police works every day to keep residents safe. Every single one will be committed to making the improvements needed.”

Police and Crime Commissioner Lisa Townsend

Commissioner secures £1m in government funding for projects to improve safety in three Surrey towns

Posted on | by Nathan Rees

Three communities in Surrey are set to receive a huge boost to their safety after Police and Crime Commissioner Lisa Townsend secured nearly £1m in the latest round of the government’s Safer Streets funding.

Projects in Walton, Redhill and Guildford will benefit from the Home Office cash after it was announced today that the proposals submitted for the county earlier this year by the Commissioner’s office have been successful.

Lisa said a number of planned measures will make all areas safer places to live and hailed the announcement as fantastic news for residents in those communities.

The grant is part of the fifth round of Safer Streets funding which has so far seen over £120m shared across England and Wales for projects to tackle crime and anti-social behaviour and make areas safer for women and girls.

£1m safety boost

Three bids totalling £992,232 were submitted by the Police and Crime Commissioner’s Office after working together with Surrey Police and borough and district council partners to identify areas most in need of investment and support.

The projects will now benefit from around £330,000 each and will be further boosted by an additional £720,000 in match funding from partners involved.

In Walton Town and Walton North, the money will be used to tackle anti-social behaviour in public spaces, which includes everything from drug dealing and taking to vandalism and littering.

Extra CCTV will be installed and youth outreach programmes will be launched while the funding will also pay for security measures in the Drewitts Court car park, such as speed bumps, anti-climb paint and motion-sensor lighting. Improvements will also be made to the community garden at the St John’s estate.

In Redhill, the funding will focus on the town centre with measures to tackle anti-social behaviour and violence against women and girls. It’ll pay for a Safe Space Hut as well as YMCA outreach activities for young people in the town, community engagement and an information campaign on anti-social behaviour.

Those in Guildford identified theft, criminal damage, assault and substance misuse as some of the key issues affecting their town centre. The funding will be used for street marshal patrols, youth engagement events and a multimedia stand that will beam up-to-date safety information to residents and visitors.

Previous Safer Streets funding has supported other similar projects across the county including in Woking, Stanwell, Godstone and Bletchingley, Epsom, Addlestone and Sunbury Cross.

Police and Crime Commissioner Lisa Townsend said: “Safer Streets is a fantastic initiative that is making a real difference to our communities in Surrey so I am delighted that three more of our towns are set to benefit from this £1m funding.

‘Fantastic initiative’

“Our residents regularly tell me they want to see anti-social behaviour and neighbourhood crime being tackled so this is really great news for those living and working in those areas.

“Whilst it is my office that submits the proposal to the Home Office, it is a real team effort together with Surrey Police and our colleagues in the borough and district councils to secure this funding which goes such a long way to improving safety for our residents.

“I will ensure my office continues to work with our partners to identify other areas that could benefit from this extra funding in the future.”

‘Delighted’

Ali Barlow, Surrey Police’s T/Assistant Chief Constable with responsibility for local policing, said: “I’m delighted that these bids were successful as we’ve seen through previous funding what a difference this support can make.

“Our neighbourhood policing teams already work closely with local authorities and other services to identify areas of concern in our communities and take appropriate action and this will only assist them further.

“The initiatives that are planned for Guildford, Redhill and Walton will help residents to be safe and feel safe as well as improve our public spaces which is something everyone will benefit from.”

Key interventions

Cllr Rod Ashford, Executive Member for Communities, Leisure and Culture at Reigate and Banstead Borough Council said: “This is good news.

“The Council is committed to tackling antisocial behaviour and violence against women and girls. We hope that this funding will go a long way in helping us continue the good work we are doing with the police and wider partners to improve community safety in Redhill.”

Councillor Bruce McDonald, Leader of Elmbridge Borough Council: “This is a great opportunity to address anti-social behaviour in Walton-on-Thames from crime prevention through environmental design to supporting young people and parents.

“We look forward to working together with a range of partners to deliver these key interventions.”

Office of the Police and Crime Commissioner logo

Deputy Commissioner praises proactive Surrey Police operation after 68 arrests made

Posted on | by Alex Winter

AN OPERATION to target criminals exploiting major road and rail networks to commit serious and acquisitive crime resulted in 68 arrests between the 10 – 12 October.

During the operation, nine police forces worked together to share intelligence and co-ordinate resources to pursue high harm criminals and disrupt organised crime groups operating across borders.

Officers from Surrey, Sussex, Thames Valley, the Met, Hertfordshire, Bedfordshire, Warwickshire, Northamptonshire and the British Transport Police participated in the operation.

This included the deployment of specialist units such as intelligence, covert, police dogs and the National Police Air Service, who worked together with officers on the ground to pursue criminals travelling between counties to commit serious crime.

The operation also resulted in:

  • 26 weapons being seized;
  • Over £9,000 in cash being seized;
  • 51 vehicles being seized;
  • 66 instances in which drugs being seized.

Criminals suspected of operating county line networks, carrying out organised burglaries and thefts of high value cars were among some of those who found themselves in handcuffs last week.

Detective Inspector James Ansell, who co-ordinated the operation, said: “Whilst we work across borders and share intelligence with neighbouring forces all year-round, this operation was an intensive effort to pursue some of the south-east’s most dangerous criminals.

“Organised crime groups exploit the most vulnerable and bring violence and misery to our communities, which is why putting a stop to serious and acquisitive crime is a priority we all share.

“Our work does not stop here, and criminals should know that we will relentlessly pursue them until they are brought to justice and our communities are safeguarded from their deplorable crimes.”

Surrey’s Deputy Police and Crime Commissioner, Ellie Vesey-Thompson, joined officers on patrol in the north of the county on Wednesday night.

She said: “During the evening, I had the opportunity to see first-hand the incredible work officers do to tackle serious criminality, both in Surrey and further afield.

“This teamwork approach with other forces around the country allows our offices to disrupt the cross-border criminal activity that does so much harm to vulnerable victims.

“Coordinating our resources and sharing intelligence further equips Surrey Police to tackle a huge range of offences, including county lines drug dealing, violence against women and girls, and burglary.

“Making sure residents here in Surrey not only are safe, but feel safe too, is a key priority for the Commissioner and I, and proactive operations like this are key in helping to achieve that goal.”

Dark blue graphic with heading, 'Policing your Community' and image of two female police officers behind text that says, 'Engagement events: Join Police and Crime Commissioner Lisa Townsend, Chief Constable Tim De Meyer and your local Borough Commander for an event discussing policing in your community. Further details of the events will be published on the Office of the Police and Crime Commissioner's website at surrey-pcc.gov.uk/policing-your-community Graphic contains white logos on blue background for Surrey Police and the Office of the Police and Crime Commissioner for Surrey.

Have your say on local policing as ‘Policing your Community’ roadshow returns

Posted on | by James Smith

Residents will get the chance to have their say on policing in their local communities as Surrey Police and the Police and Crime Commissioner team up to hold a series of public engagement events over the next three months.

The ‘Policing Your Community’ events will take place from 24 October 2023 – 29 January 2024 and offer residents the opportunity to put their questions about local policing to the Commissioner Lisa Townsend, Chief Constable Tim De Meyer and the Inspector responsible for the local policing where they live.

It comes at an exciting time for the Force, with more police officers in Surrey’s communities than ever before.

New Chief Constable Tim De Meyer was appointed by the Commissioner in April and will talk about the current challenges and plans for Surrey Police.

The events throughout this winter will also take place ahead of the Commissioner’s planned consultation on the amount that residents will contribute towards policing from next year’s council tax, giving residents a chance to learn more about how their money is used both visibly – and behind the scenes – to boost crime fighting across Surrey.

Arrival for in-person events begins at 6:30pm with presentations starting at 6:45pm. Events are free to attend but residents are urged to register their attendance by selecting the link for their local event below:

For those that can’t make it, additional virtual events will take place online for each borough and district from Monday 08 January until 29 January 2024:

Commissioner Lisa Townsend said: “Listening to the views of local people is at the heart of my role as your Police and Crime Commissioner and strengthening the relationships between Surrey Police and residents is a key part of my Police and Crime Plan for the county.

“These events will give residents an opportunity to speak to us directly about the policing issues that matter where they live, as well as hear about the progress that my office and Surrey Police are making against that Plan which is based on the priorities of the public.

“It is a really exciting time, as we put more officers than ever before on the ground and aim to boost the service that residents receive. I hope that residents will join us at the event in their area so we can include their voice in our policing plans.”

Chief Constable Tim De Meyer said: “We want to provide the best possible policing service and it is extremely important that our residents are kept up to date. These events will enable us to speak to the public about current challenges and our plans for Surrey Police and are an opportunity for you to ask questions. It would be great to see as many of you there as possible.”

Deputy Police and Crime Commissioner Ellie Vesey-Thompson standing in front of police cars with a special police officer

“It really does take someone special”: Deputy Commissioner joins three Special Constables on shift to celebrate Volunteers’ Week

Posted on | by Alex Winter

FROM late-night patrols through busy town centres to standing guard at the scene of serious assaults, Surrey’s Special Constables work hard to protect and serve the public.

But many Surrey residents will know little about what it takes to step up and volunteer for the police.

The county’s Deputy Police and Crime Commissioner, Ellie Vesey-Thompson, has joined three Specials for shifts in the past few months. She spoke of their courage and determination following national Volunteers’ Week, which takes place every year from June 1-7.

Deputy Police and Crime Commissioner Ellie Vesey-Thompson, right, with Special Sergeant Sophie Yeates

During the first shift, Ellie teamed up with Special Sergeant Jonathan Bancroft to patrol Guildford. They were quickly called to reports of a repeat shoplifter who had allegedly behaved abusively to staff. Jonathan took statements and reassured the victims before launching a search for the suspect.

Ellie then joined airline pilot Ally Black, who serves as a sergeant with the Roads Policing Unit based at Burpham. During the evening, Sgt Black seized an untaxed car and helped a stranded motorist who had broken down in a live lane just beyond the Hindhead Tunnel.

In late May, Ellie travelled to Epsom to meet Special Sgt Sophie Yeates, who works full-time as a teaching assistant at a Guildford school. Among other incidents, Sgt Yeates was called to two reports involving a concern for welfare during the evening.

Special Constables volunteer within one of the Force’s frontline teams, wearing a uniform and carrying the same powers and responsibilities as regular officers. They complete 14 weeks of training – one evening per week and alternate weekends – to ensure they have the knowledge and skills they need for the role.

In total, Specials are asked to volunteer at least 16 hours per month, although many choose to do more. Sgt Yeates works around 40 hours a month, while Sgt Bancroft volunteers 100 hours.

Ellie said: “The title ‘Special Constable’ is very fitting – it really does take someone special to do this job.

“These men and women give some of their free time to making sure Surrey remains one of the safest counties in the country.

‘It takes someone special’

“I’ve think the role that Specials play is often misunderstood by the public. These volunteers are unpaid, but they wear the same uniform and have the same powers to do everything a police officer does, including making arrests. They are also often among the first to respond to emergencies.

“Joining volunteers on patrol recently has been a really eye-opening experience. It’s been wonderful to hear how much they value their time working with the Force, and the difference it makes to their lives. I’ve also hand the chance to see first-hand their courage and determination to serve the Surrey public.

“So many of the skills learned through volunteering are useful in everyday working life, including conflict resolution, keeping calm under pressure and approaching any situation with confidence.

“We have a brilliant team of Specials across Surrey, as well as many other volunteers, and I want to thank each and every one of them for the work they do to keep our county safe.”

For more information, visit surrey.police.uk/specials

Ellie also joined Special Sgt Jonathan Bancroft, who gives up to 100 hours of his time to Surrey Police every month

Police and Crime Commissioner Lisa Townsend standing in front of police vans

“They should feel ashamed”: Commissioner blasts “appallingly selfish” drivers who snapped serious crash pics

Posted on | by Alex Winter

DRIVERS caught taking photos of a serious crash while behind the wheel will face consequences, Surrey’s Police and Crime Commissioner has warned.

Lisa Townsend has told of her fury at the “appallingly selfish” motorists who were spotted by officers from the Roads Policing Unit snapping images of a collision earlier this month.

Officers captured images of a number of drivers with phones aloft on their body worn video cameras as they worked at the scene of a serious incident on the M25 on May 13.

A man was taken to hospital after his motorbike was involved in a collision with a blue Tesla in the anticlockwise carriageway of the motorway between junctions 9 and 8.

Police and Crime Commissioner Lisa Townsend outside office at the Surrey Police HQ

All of those caught taking photographs by the team will be issued with six points and a £200 fine.

Using a mobile phone, tablet or any other device that can send and receive data while driving or riding a motorbike is illegal, even if the device is offline. The law applies when motorists are stuck in traffic or stopped at a red light.

Exceptions are made when a driver needs to call 999 or 112 in an emergency and it’s unsafe or impractical to stop, when they’re safely parked, or if they’re making a contactless payment in a vehicle that isn’t moving, such as at a drive-through restaurant.

Hands-free devices can be used as long as they’re not held at any time.

Lisa, who has road safety at the heart of her Police and Crime Plan and recently announced that she is the new national lead for roads policing and transport for the Association of Police and Crime Commissioners, said: “During this incident, our fantastic Roads Policing Unit were working at the scene of a crash that resulted in serious injury to a motorcyclist.

‘It puts lives at risk’

“Unbelievably, some drivers were passing in the opposite lane with their phones out so they could take photos and video of the collision.

“This is a crime, and it’s very well known that drivers cannot have their phones in their hands when they’re driving – it’s appallingly selfish behaviour that puts lives at risk.

“Quite apart from the danger they have caused, I cannot understand what motivates someone to film such distressing footage.

“These drivers would do well to remind themselves that a person has been badly hurt. Collisions are not an entertaining sideshow for TikTok, but real, traumatic incidents that can change lives forever.

“Every driver who did this should feel thoroughly ashamed of themselves.”

Police and Crime Commissioner Lisa Townsend smiling on sunny day next to sign that says Office of the Police and Crime Commissioner for Surrey.

Surrey Commissioner celebrates two years with £9million funding announcement

Posted on | by Alex Winter

SURREY’S Police and Crime Commissioner is celebrating two years in the job with the news that her team has secured almost £9million for key services around the county since her election.

Since Lisa Townsend was elected in 2021, her office has helped fund vital projects that support vulnerable victims of sexual and domestic abuse, reduce violence against women and girls and prevent crime in local communities across Surrey.

Members of Lisa’s Commissioning team are responsible for the dedicated funding streams that aim to increase community safety, reduce re-offending, support young people and help victims to cope and recover from their experiences.

Over the last two years that team have also successfully bid for millions of pounds of extra funding from government pots to support services and charities around the county.

In total, just under £9m has been secured, which the Commissioner says has made a real difference to the lives of people across Surrey.

Commissioner Lisa Townsend is celebrating two years since her election with a huge funding announcement

The Commissioner has her own budget drawn from the precept part of Surrey taxpayers’ council tax. Members of her commissioning team also bid for Government funding pots, which are used in their entirety to support projects and charities around the county.

Over the past two years, almost £9million in additional funding has been granted to support agencies working in victim support, sexual abuse, reducing reoffending, fraud and a range of other issues.

This includes:

Elsewhere, Surrey Police now has more officers than ever before following the government’s Operation Uplift. In total, the Force now has an additional 395 officers through a combination of Uplift funding and council tax contributions from the Surrey oublic – 136 more than the 259 target set by the government.

Commissioner Lisa Townsend with Surrey Police officers on electric bikes along the Woking Canal on a sunny day

In April, the Commissioner also welcomed Surrey Police’s new Chief Constable, Tim De Meyer, who was appointed following a thorough interview process earlier this year.

In order to ensure complete transparency with Surrey residents on policing matters, Lisa launched a dedicated Data Hub in February – becoming the first Police and Crime Commissioner to do so. The Hub includes information on emergency and non-emergency response times and the outcomes against specific offences, including burglary, domestic abuse and road safety offences. It also provides more information on Surrey Police’s budget and staffing.

£9m funding boost

But Lisa has acknowledged there are challenges facing the Force and Surrey’s residents, highlighting the work that remains to be done to retain officers and staff during the cost of living crisis.

There are also challenges for policing nationally to rebuild trust with communities and to support victims and witnesses of crime entering the criminal justice system.

Lisa said: “The last two years have flown by, but so far I have loved every minute of being Commissioner for this county.

“People often focus on the ‘crime’ side of being a Police and Crime Commissioner, but it is really important that we do not forget the amazing work my office does on the ‘commissioning’ side.

“We have helped support some vital projects and services across the county that provide a real lifeline for some of our most vulnerable residents.

‘Just fantastic’

“They really do make a huge difference to a wide range of people in Surrey whether that be tackling anti-social behaviour in one of our communities or supporting a victim of domestic abuse in refuge who has nowhere else to turn.

“To secure nearly £9m in funding over the last two years is just fantastic and I am so proud of the hard work of my team – much of which happens behind the scenes.

“It is going to be an exciting but challenging next year ahead for policing in Surrey, but I am delighted to welcome the new Chief Constable who will take over a Force which is now the biggest it has ever been after the recruitment target was exceeded.

“I really hope that once these new officers are trained and serving our communities that our residents will see reap the benefits for years to come.

“As always, I look forward to speaking with members of the public and continuing to hear their views on policing so that we can continue to improve our service for the people of Surrey.”