Community Trigger being used across Surrey to address anti-social behaviour

The Police and Crime Commissioner David Munro has reiterated his commitment to tackling anti-social behavior (ASB) in Surrey, as the Community Trigger framework supported by his office has seen a significant increase in applications across the county.

Examples of ASB are varied but they can have a profound impact on the welfare of individuals and communities, causing many to feel anxious, afraid or isolated.

The Community Trigger gives those who have complained about a persistent ASB issue in their local area the right to request a review of their case where steps to resolve three or more reports in a six month period have failed to address the problem.

The completion of the Community Trigger form alerts the Community Safety Partnership, made up of local authorities, support services and Surrey Police, to review the case and take coordinated steps to find a more permanent solution.

One community trigger submitted in Guildford outlined the impact of noise nuisance and the inconsiderate use of a communal space. By coming together to assess the situation, the Borough Council, Environmental Health team and Surrey Police were able to advise the tenant to address their use of the space within a clearly defined time period, and to provide a dedicated liaison officer in the case of continued concerns.

Other Community Triggers submitted have included the details of persistent noise complaints and neighbour disputes.

In Surrey, the PCC has provided dedicated funding to Surrey Mediation CIO who support communities in finding a resolution to conflict through mediation. They also listen to and support victims of ASB to develop


strategies and access further guidance.

The Office of the PCC in Surrey also provides a unique reassurance that decisions made as a result of the Community Trigger process can be further reviewed by the PCC.

Sarah Haywood, Community Safety Policy and Commissioning Lead, explained that ASB is often targeted at the most vulnerable in our communities: “Anti-social behaviour can be sustained and remorseless. It can leave people feeling distressed and unsafe in their own homes.

“The Community Trigger process means people have an avenue to escalate their concerns and be heard. In Surrey we are proud that our process is transparent and allows victims a voice. The trigger can be enacted by victims themselves or by someone else on their behalf, bringing together a mix of specialists and dedicated partners to plan a holistic, coordinated response.”

PCC David Munro said: “I am really pleased the latest data shows the Trigger framework is being well used across Surrey, providing reassurance to those affected that we are committed to taking action to tackle those ASB issues that can blight our local communities.”

To learn more about the Community Trigger in Surrey, CLICK HERE

PCC welcomes availability of extra funding to support survivors of domestic abuse and sexual violence

The Police and Crime Commissioner David Munro has welcomed details of additional funding to support those affected by domestic abuse and sexual violence in Surrey during the Covid-19 pandemic.

The news comes amid concerns that cases of these crimes have increased nationally during the current lockdown, leading to increased demand on support such helplines and counselling.

A maximum grant allocation of just over £400,000 can be made available to the Office of the Police and Crime Commissioner in Surrey as part of a £20m national package from the Ministry of Justice (MoJ). £100,000 of the funding is ring-fenced for allocation to support organisations that do not already receive funding from the PCC, with attention to services supporting individuals from protected and minority groups.

Services are now invited to work with the PCC’s office to submit proposals for this grant allocation to successfully secure the funds from the MoJ. It is intended that the funding will help to address the difficulties faced by these organisations delivering services remotely or with limited staff during the Covid-19 pandemic. It follows the establishment by the PCC of a Coronavirus Support Fund in March, for partner organisations affected by Covid-19. Over £37,000 from this fund has already been awarded to services supporting survivors of domestic abuse in Surrey.

PCC David Munro said: “I wholeheartedly welcome this opportunity to further our support for those affected by domestic abuse and sexual


violence in our communities, and to build new relationships with organisations making a difference in this area.

“This is welcome news during a period where these services in Surrey are under increasing pressure, but are going above and beyond to provide essential support to those who may feel more isolated, and may not be safe at home.”

Organisations across Surrey are encouraged to find out more and apply via the PCC’s dedicated Funding Hub before 01 June.

Anyone worried about, or affected by domestic abuse in Surrey can contact the Your Sanctuary Domestic Abuse Helpline seven days a week from 9am – 9pm, on 01483 776822 or via online chat at https://www.yoursanctuary.org.uk/

Further information including application guidelines can be found here.

Victim and Witness Care Unit logo

“We’re still here for you.” – PCC funded Victim and Witness Care Unit responds to lockdown

One year since establishing the Victim and Witness Care Unit (VWCU) within Surrey Police, the team funded by Police and Crime Commissioner David Munro is continuing to support individuals during the coronavirus lockdown.

Established in 2019, the VWCU has put in place new ways of working to ensure the provision of end-to-end support continues for all victims of crime in Surrey, including those who are most vulnerable during the national emergency. The unit functions to support victims to cope and recover from the effects of crime, from immediately after the incident, through the court process and beyond.

Extended opening hours on Monday and Thursday evenings, to 9pm, means the team of almost 30 staff and 12 volunteers have increased accessibility to support victims of crime during this difficult time, including survivors of domestic abuse.

Dedicated case workers and volunteers are continuing to assess and arrange the necessary care for individuals over the telephone, and using video conferencing software.

Rachel Roberts, Head of the VWCU, said: “The coronavirus pandemic has had a profound impact on victims as well as on the services available to provide support. It is important that anyone affected by crime knows we are still here for them, and we have extended our provision to help even more individuals during this time of increased anxiety, and increased risk for many.

“From a personal point of view, I can’t thank the team enough for the work they do on a daily basis, including our volunteers who are making an enormous contribution during a difficult time.”

Since April 2019 the Unit has been in contact with over 57,000 individuals, including providing many with tailored support programmes in partnership with specialist service providers and other agencies.

The flexibility of being embedded within Surrey Police has allowed the Unit to concentrate support where it is needed most and respond to emerging crime trends – two specialist case


workers have been employed to respond to a 20% national increase in reported fraud. Once trained, the caseworkers will support those victims of fraud who are particularly vulnerable and at risk.

In January this year, the PCC’s Office also renewed funding for an embedded Domestic Violence Advisor to cover north Surrey, employed by North Surrey Domestic Abuse Service, who will further work to enhance the support provided to survivors, and to build on the specialist training of staff and officers.

Damian Markland, OPCC Policy and Commissioning Lead for Victim Services said: “Victims and the witnesses of crime deserve our absolute attention at all times. The work of the unit is especially challenging and important as the impact of Covid-19 continues to be felt in the criminal justice system, and by other organisations that offer help.

“Overcoming these challenges to provide ongoing support is essential to help victims cope and recover from their experiences, but also to maintain their confidence in Surrey Police.”

All victims of crime in Surrey are automatically referred to the Victim and Witness Care Unit at the point a crime is reported. Individuals can also self-refer themselves, or use the website to find local specialist support services.

You can contact the Victim and Witness Care Unit on 01483 639949, or for more information visit: https://victimandwitnesscare.org.uk

Anyone affected by, or worried about someone who may be affected by domestic abuse is encouraged to contact the Surrey Domestic Abuse Helpline provided by your Sanctuary, on 01483 776822 (9am – 9pm), or to visit the your Sanctuary website. Always dial 999 in an emergency.

PCC calls for unauthorised traveller encampments to be criminalised


The Police and Crime Commissioner for Surrey David Munro is urging the government to change the law to make setting up unauthorised traveller encampments a criminal offence.

The PCC said he believes that criminalising the act of trespass in relation to encampments will give police tougher and more effective powers to deal with them when they appear.

However, the Commissioner said this must be coupled with a concerted effort to provide temporary transit sites to direct travellers to.

The PCC has outlined his views in a response to a Home Office consultation which sought responses from local authorities, police and the public on criminalising the act of trespassing when setting up an unauthorised encampment in England and Wales.

The consultation, which closed this week, also asked for opinions on amending sections of the Criminal Justice and Public Order Act 1994 to provide alternative powers to police forces.

For more details – click here: https://www.gov.uk/government/news/government-consults-on-new-police-powers-to-criminalise-unauthorised-encampments

In 2018, Surrey had an unprecedented number of unauthorised encampments in the county. While that number was reduced last year, the PCC has continued to press for the shortage of transit sites and lack of accommodation provision to be addressed. There are currently none in Surrey.

The PCC is the Association of Police and Crime Commissioners (APCC) national lead for Equalities, Diversity and Human Rights which includes Gypsies, Roma and Travellers (GRT) and has regularly sought the views of PCC colleagues across the country on the issues surrounding unauthorised encampments.

PCC David Munro said: “Unfortunately, some unauthorised encampments cause misery and disruption to our local communities and put a huge strain on police and local authority resources.

“It is a complex and challenging issue but as Police and Crime Commissioner for this county I have to make the public’s concerns my number one priority.

“Over the last few years I have visited a number of communities in Surrey where unauthorised encampments have been set up and sympathise with the residents who understandably want their local area protected.


“In my national APCC role, I have sought the views of my fellow PCCs on whether they would welcome trespass being made a criminal offence. Many of them, together with others in the policing community, feel the current law, perhaps with some amendments, is sufficient to deal with unauthorised encampments.

“But having given this serious consideration I have come to a different conclusion. I believe that trespass should be made a criminal offence, and that the legislation around that should be as simple and comprehensive as possible.

“But it must be coupled with a concerted drive to provide temporary transit sites to direct travellers. I believe many of issues surrounding unauthorised encampments are created by the lack of accommodation provision and shortage of such sites which I have long been calling for in Surrey and elsewhere.

“Local authorities find it difficult, in the face of understandable local opposition, to provide these on the scale required. So I believe that government should take on the power of direction to compel local authorities to provide these sites.

“We urgently need these changes to prevent the pattern of repeated unauthorised traveller encampments that continue to affect our local communities and provide our residents with the protection they deserve.”

PCC outlines concerns over delays to court hearings


The Police and Crime Commissioner David Munro has written to the Ministry of Justice to highlight concerns over the pressure caused by delays to court hearings held in Surrey.

The PCC says delays are having a significant impact on vulnerable victims and witnesses, as well as on the partner agencies involved in bringing cases to trial.

Examples include victims who may be deemed as high risk of harm involved in long running cases, and defendants continuing to be detained in custody between delayed hearings. In some instances, at the conclusion of their trial, young people may be over 18 years old and therefore sentenced as an adult.

In October 2019, cases had taken an average of seven to eight months to reach trial from preparation stage, compared to between three and eight months in 2018. Allocation of ‘sitting days’ has significantly reduced in the South-East Region; Guildford Crown Court alone has been required to make 300 days’ worth of savings.

PCC David Munro said: “Experiencing this delay can have a significant impact on vulnerable victims and witnesses, as well defendants. I have invested significantly in support for victims, including the creation of a new unit within Surrey Police, which works hard to not only help victims cope and recover, but also to maintain their confidence and engagement in the criminal justice system.

“Surrey Police performance for civilian witness attendance is currently 9th in the country and above the national average.


“I am very concerned that these significant delays will undo the efforts of all involved, putting this performance in jeopardy and placing unnecessary burden on all agencies working to make the criminal justice system run effectively.”

Whilst accepting that there are many factors that impact on trial demand, including the positive use of out of court disposals, he argued that for the criminal justice system to be effective, capacity needs to be protected to ensure appropriate business can be delivered through properly resourced courts.

As a matter of urgency, the PCC requested that flexibility is granted to the sitting restrictions at crown courts. He has also called for a review of how the justice system is funded, to promote a model fit for the future. He said: “There is a pressing need for a formula to be devised to enable police forces to maximise the opportunity of out of court disposals, whilst ensuring that adequate resources are protected to enable ever more complex criminal cases to be investigated and proceed efficiently through the criminal justice system.”

To view the letter in full – click here.

Extra officers and staff set for Surrey after PCC’s precept proposal is approved


Extra officers and staff will be added to the Surrey Police establishment over the next year after Police and Crime Commissioner David Munro’s proposed council tax precept rise was approved earlier today.

The PCC’s suggested 3.84% increase for the policing element of the council tax was given the green light by the county’s Police and Crime Panel during a meeting at County Hall in Kingston-upon-Thames this morning.

It means that Surrey Police will be able to invest in further officer and staff posts to add to the 78 police officers that have been promised by government as Surrey’s initial share of the national programme to recruit 20,000.

In total, the combined funding will allow the Force to add around 100 police officer posts and 50 staff roles to its establishment during 2020/21.

These roles will bolster the neighbourhood policing service across the county, help tackle issues such as burglary, serious organised crime and drugs, support prevention work and help maximise technology in the fight against online crime.

This in addition to the extra 79 officers and frontline staff paid for by last year’s precept rise which also prevented the loss of 25 other posts. Those recruits will all be in post or doing their training by May this year.

Today’s decision will mean the policing element of an average Band D Council Tax bill will be set at £270.57 – an increase of £10 a year. It equates to around a 3.83% increase across all council tax bands.

The PCC’s office carried out a public consultation throughout January in which over 3,100 respondents answered a survey with their views on either a 2% inflationary increase or a 5% increase to further invest in more officers and staff. That 5% figure was adjusted to 3.83% in late January to reflect the maximum level the government will allow PCCs to raise as part of this year’s police settlement – the announcement of which was delayed due to the General Election.


Over 60% of those who responded were in support of the larger increase with around 40% preferring the 2% rise.

PCC David Munro said: “The combination of this year’s precept and the officer uplift promised by government means Surrey Police can strengthen their service by 150 officers and staff over the next year.

“After a decade where police resources have been stretched to the limit – this is really good news for Surrey meaning we can put more officers back into our communities tackling those issues that matter to our residents.

“Asking the public for more money is one of the hardest decisions I have to make as the Police and Crime Commissioner for this county. But I believe this increase approved by the Panel today will make a big difference in helping boost both the visible presence that the public rightly value while providing the resources to tackle growing issues such as cyber-crime.

“I would like to thank all those members of the public who took the time to fill in our survey and give us their views. We received over 1,700 comments from people on policing in this county and I promise I will be reading each and every comment. I will then discuss those issues raised with the Force to see how we can work together to address them.

“We must of course now make sure we provide the very best value for money for residents and to get these new officers and staff recruited, trained and serving the Surrey public as soon as possible.”

female police officer checking device

Surrey PCC calls for urgent review of police funding formula


The Police and Crime Commissioner David Munro has written to the Home Secretary calling for the current police funding formula to be urgently reformed following last week’s government settlement.

The PCC says whilst the announcement represented good news in terms of more officers on the streets over the next year – Surrey’s residents are being short changed by receiving the lowest percentage increase in overall funding in the country at 6.2%.

This takes into account the combination of central government grant allocated to Surrey Police and the maximum amount the PCC could raise through the council tax precept for policing.

The county’s tax-payers pay a higher percentage of police funding through their council tax than anywhere else in the UK. Last year around 56% of the total Surrey Police budget was raised through the police precept.

Surrey is due to receive an extra 78 officers over the next financial year as part of the government’s promised 20,000 uplift nationally. This is in addition to the 79 extra officers and operational staff and the 25 posts saved from being cut made possible by last year’s council tax precept rise.

The PCC is currently consulting with the Surrey public on this year’s proposed precept which asks whether residents would be prepared to pay a little extra to strengthen the service further.

As well as the increase in core central grant provided to forces, the government settlement also gave PCC’s the flexibility to raise a maximum of £10 a year on an average Band D property through this year’s council tax precept. This equates to around 3.8% across all council tax property bands.


PCC David Munro said: “I said last week that the government settlement signalled good news for our residents and will mean extra officers in our communities. It will do that and does represent a real increase for police forces following years of austerity.

“But having looked at the finer detail what troubles me is that once again Surrey has received the lowest settlement of all forces.

“Whilst a 6.2% funding increase will mean a much needed boost in resources for Surrey Police and I can assure residents it will be spent wisely, I am disappointed that they will in effect pay more for their policing than anyone else.

“The root cause is the deeply flawed police funding formula. The government have previously promised reforms but they are consistently being put back. I have written to the Home Secretary urging the need for a root-and-branch review to make it a fairer system.”

The full letter can be read HERE

“A boost to local policing in Surrey” – PCC gives his verdict on today’s government settlement


The Police and Crime Commissioner David Munro says this year’s government settlement for policing represents good news for Surrey residents who will see more officers on the streets of the county over the next year.

The Home Office announced today that they were increasing the amount of funding available to police forces to enable them to recruit the first wave of the 20,000 officers that have been promised nationally.

This includes an increase in core central grant provided to forces and giving PCC’s the flexibility to raise a maximum of £10 a year on an average Band D property through this year’s council tax precept. This equates to around 3.8% across all council tax property bands.

PCC David Munro said: “Today’s announcement is good news for our communities and means we can continue to strengthen our local policing presence which I know is what the people of Surrey want to see.

“It is a step in the right direction by the government to repair the damage caused by years of cuts to the police service across the country. I hope this will mark the start of a brighter future for policing in this county and I promise to ensure any extra funding is spent wisely.

“The government is funding the promised uplift in officer numbers nationally which will mean an extra 78 in Surrey over the next financial year. This is in addition to the 79 extra officers and operational staff and the 25 posts saved from being cut made possible by last year’s precept rise.


“We obviously need to work through the finer details of today’s announcement and I will be sitting down with the Chief Constable in the coming days to finalise my budget proposal that will go before the Police and Crime Panel in early February.

“I am currently consulting with Surrey residents on this year’s council tax precept on whether they would be prepared to pay a little more to strengthen the service even further and I’m still really keen to hear from the public on the options I have presented to them.”

The PCC’s council tax survey is open until February 6 and can be found HERE

To read the Home Office announcement – CLICK HERE

Council Tax 2020/21 – Would you pay a little extra to strengthen the policing service in Surrey?

Would you be prepared to pay a little extra on your council tax bill to further improve the policing service in Surrey?

That is the question the county’s Police and Crime Commissioner David Munro is asking residents as he launches his annual public consultation on the policing element of the council tax known as the precept.

The PCC is seeking the public’s views on whether they would support either a 5% rise for the next year which would allow further investment in more officers and staff or a 2% inflationary increase which would allow Surrey Police to maintain a steady course during 2020/21.

A 5% rise would equate to around a £13 a year rise for an average Band D property while 2% would mean an extra £5 on a Band D annual bill.

The Commissioner is inviting the public to have their say by filling in a short online survey which can be found HERE

Together with Surrey Police, the PCC is also carrying out a series of public engagement events in every borough in the county in the next five weeks to hear people’s views in person. You can sign up to your nearest event by clicking HERE

One of the PCC’s key responsibilities is to set the overall budget for Surrey Police including determining the level of council tax raised for policing in the county which funds the Force together with a grant from central government.

This year, budget planning is more difficult due to the government’s settlement announcement, which outlines both the amount of grant and maximum level PCCs can raise through the precept, being delayed because of the general election.

The settlement is normally announced in December but is now not expected until late January. With a proposed budget needing to be finalised in early February, this has restricted financial planning whilst also meaning the window for seeking public feedback is much shorter than usual.

Last year Surrey residents agreed to pay 10% extra in return for increasing front-line officer and operational staff posts by an additional 79 whilst protecting 25 other police posts that would have been lost. All those new staff will be in post and doing their training by May 2020.

It was announced in October that Surrey will receive central funding for an extra 78 police officers over the coming year as part of the government’s programme to increase police officer numbers nationally by 20,000.

To complement that uplift in police numbers, a 5% increase in police council tax would allow Surrey Police to invest in:

  • A further uplift in local police officers providing a visible presence in local communities
  • Extra Neighbourhood Support Police Officers and Youth Community Support Officers (PCSO’s) to prevent and help tackle crime and anti-social behaviour and provide local community engagement
  • Police staff who can carry out investigations and help keep officers out visible to the public
  • Police staff who can analyse complex data to match police resources to demand and who can carry out forensic analysis of computers and phones

A 2% increase in line with inflation will allow the force to continue the police officer training, keep recruiting officers to replace those retiring or leaving and bring in the extra 78 centrally funded officers.

PCC David Munro said: “Setting the precept is always one of the most difficult decisions I have to make as Police and Crime Commissioner and asking the public for more money is a responsibility I never take lightly.

“The last decade has been particularly difficult in terms of police funding with forces, including Surrey, seeing rising demand for their services in the face of continued cuts. However I believe Surrey Police has a bright future ahead of them with more officers being put back into our communities which I know the county’s residents want to see.

“Every year I consult with the public on my proposals for the precept but this year the delay in the police settlement has made that process more difficult. However, I have carefully looked through the financial plans for the Force and have spoken in detail with the Chief Constable on what he requires to provide an efficient service for our residents

“As a result, I would like to hear the views of Surrey residents on two options which I believe would strike a fair balance with providing that service and the burden on the public.

“An extra 5% would allow us to complement the government’s promised uplift of 78 front-line officers by strengthening our resources further in key areas including extra police in our local areas and crucial staff roles to support them. Alternatively, a 2% increase in line with inflation would allow Surrey Police to keep the ship steady through 2020/21.

“Whilst my final decision will inevitably hinge on the awaited government settlement, it is really important to me to get the views and opinions of the Surrey public. I would ask everyone to take a minute to fill out our survey and let me know their views which can help me make my decision.”

The consultation will close at midday on Thursday 6 February 2020. If you want to read more about the PCC’s proposal, the reasons for it or the levels of council tax for each housing band- CLICK HERE

Have your say on local police issues and future funding as ‘Policing Your Community’ roadshow returns

Surrey Police and the Office of the Police and Crime Commissioner for Surrey are teaming up again in the New Year to hold the next series of public engagement events across Surrey.

The ‘Policing Your Community’ events are coming to every borough and district in the county between 8th January and 5th February 2020.

They will be an opportunity for residents to hear from Surrey Police’s Chief Officer Group on future plans and current challenges as well as to ask questions and engage with their local Borough Commander on issues affecting their communities.

There will also be a chance to talk to Police and Crime Commissioner David Munro about proposals for the 2020-21 Council Tax Precept and to take part in his public consultation.

Arrival for all events begins at 6:45pm with presentations starting at 7pm. Events are free to attend – but residents are urged to register their attendance by clicking on the link to their local event below:

8th JanuaryCamberley Theatre
9th JanuaryDorking Halls
14th JanuaryElmbridge Civic Centre
15th January Hazelwood Centre
21st JanuaryWoking LightBox
27th JanuaryLongmead Centre
28th January Harlequin Theatre and Cinema
29th JanuaryChertsey Hall
30th JanuaryS. Godstone Community Hall
3rd FebruaryFarnham Maltings
5th FebruaryGuildford Harbour Hotel


Chief Constable Gavin Stephens said: “In the spring of this year we ran these events across all Surrey Boroughs and I found it invaluable to hear from local residents and I am very much looking forward to starting the next series in the New Year. For us to deliver the best possible service we need to do this in partnership with our communities and I encourage you to register for your local event.”

PCC David Munro said: “As we enter a new year and set the new council tax precept for policing, this is a crucial time to be involved and have your say.

“Setting the policing element of the council tax is one of the most vital tasks a PCC has to make and it is really important to me that we involve the Surrey public in that decision.

“The precept increase received earlier this year has meant that we are soon to see an increase of 79 new officers and operational staff across the county. These events will be an opportunity to hear how the proposal for 2020 will continue to ensure we provide the best possible service to you, the tax payer.”