Category: Anti-social behaviour

The image shows Police and Crime Commissioner Lisa Townsend, a blonde woman in a grey long-sleeved top, standing up at a table and speaking into a microphone. Seated at either side of her are police officers in uniform. In front of her is a large crowd who are sitting in chairs and pictured from behind.

“Tide is turning” against offenders in Ashford as shoplifters and drug dealers are targeted, Commissioner says

Posted on | by Alex Winter

Police are turning the tables on criminals in Ashford, Surrey’s Police and Crime Commissioner has said after attending a residents’ meeting in the town last weekend.

Lisa Townsend joined Spelthorne’s Safer Neighbourhood Team, led by Sergeant Théa Jackson-Sedgwick, on Saturday to speak to the Ashford Residents’ Association.

Lisa and the team were questioned about local crime issues and the national policing picture.

Shoplifting, visible policing, the Government’s potential force merger plans and police budgets were among the topics discussed in front of a packed meeting.

Police’s successes in Ashford

The Commissioner said work by local police teams was having a positive impact in the town.

  • Reported crime in Ashford has decreased by 9 per cent
  • The detection rate for shoplifting has doubled
  • Vehicle crime had been reduced by 34 per cent
  • 10 warrants have been carried out to disrupt drug supply in the local area
  • Two new PCSOs are now on patrol in the town
  • 137 extra foot patrols have been carried out in the ‘hotspot’ area of Church Road
  • Residents recently enjoyed the safest Halloween on record

Church Road is one of four ‘hotspots’ in the borough, alongside the Elmsleigh Centre and Two Rivers in Staines, and Sunbury Cross. Hotspots have comparatively higher levels of crime than surrounding areas. 

“Tide is being turned”

Lisa said: “It was a real pleasure to drop in on the meeting on Saturday to talk to residents and hear about some of the brilliant work the local team have been doing in Ashford.

“There is always more to do, but some of the recent results are making a huge difference to the local community.

“The tide is being turned on criminality and anti-social behaviour in the town.

“We will soon share more good news about some targeted police activity that will be taking place in the area, and I look forward to being able to say more in the coming weeks.”

The image shows a large crowd of around 100 people sitting in a church hall. The audience is pictured from behind. They are facing a table, at which a police officer in uniform can be seen standing and speaking into a microphone. Above is a television screen showing a presentation.

Residents packed the hall for the meeting in Ashford

The image shows Police and Crime Commissioner Lisa Townsend walking through a town centre with two police officers in uniform. Lisa, who has blonde hair, stands on the right of the image. She wears a black jacket and trousers. The officers, one male and one female, are wearing their uniforms and police hats, and they are in the middle of a conversation with Lisa as they all walk past a branch of Marks and Spencer.

150 arrests as repeat offenders targeted during new Safer Epsom and Ewell partnership

Posted on | by Alex Winter

Police have made 150 arrests as part of a new Safer Epsom and Ewell partnership that has been partly-funded by Surrey’s Police and Crime Commissioner, Lisa Townsend.

Shoplifters, drug dealers, prolific offenders and those using vehicles like e-bikes and mopeds to commit crime are among those who have been targeted by policing teams.

The new initiative, designed to cut crime and foster pride in the town, brings together Surrey Police, Epsom and Ewell Borough Council, and the Office of the Police and Crime Commissioner, as well as local business and community partners.

The project adopts the College of Policing’s ‘Clear, Hold, Build’ framework, a three-stage approach where police ‘clear’ offenders from Epsom and Ewell and work in tandem with partners to ensure criminals don’t return.

It comes after a survey of residents found drug dealing and use is a major concern. Only 26 per cent of those surveyed said they feel the borough is a safe place to live.

Safer Epsom and Ewell

Over the past six months, 150 arrests have been made. Ten ‘county lines’ drug dealing gangs have been shut down and more than £20,000-worth of class A drugs seized, along with eight knives and £20,000 in cash.

Police have used data to identify the most prolific offenders, and are working with partners in criminal justice, local authorities and housing to tackle persistent criminality. Dedicated operations to tackle violence against women and girls are also taking place.

Borough Commander Inspector Tommy Pearson said: “The community of Epsom and Ewell has the right to feel safe in the area they call home, and this partnership represents a long-term commitment to that principle. 

“Policing action over the last six months has sought to target our prolific offenders, disrupt drug county lines and reduce the harm caused by criminality for members of the community. 

“Residents were keen for action in the town, and I am hopeful, along with the fellow officers on my team, that this is evident in our efforts so far.” 

Prolific offenders targeted

Throughout December, officers from the Epsom and Ewell Safer Neighbourhood Team were deployed as part of Operation Jingle, which featured high-visibility patrols in town centres.

Detections for theft rose to 45 per cent during the operation, compared with a national average of 20 per cent.

Sergeant James Pegg of the Epsom and Ewell Safer Neighbourhood Team said: “We are determined to drive crime and disorder out of the town centre and Operation Jingle, despite the jovial name, has set a hard-line stance against theft and drug offenders.  

“The operation has been hugely successful.

County lines tackled

“Being out in the community we serve in large numbers has received positive feedback from our residents and visitors alike, and has sent a strong message to those that wish to steal and harm: you are not welcome in our town.”

In the months to come, the Force will work alongside the North East Surrey College of Technology (NESCOT), Surrey County Council, Town and Country Housing and the borough council in a bid to make lasting change.

The focus of work will fall on six key areas: housing; anti-social behaviour; improving the local environment; increasing access to opportunities and resources to help women and girls; promoting youth voice; and employment.

The Commissioner has contributed £20,000 from her dedicated Serious Violence Duty fund and helped to secure further funding from the Government’s hotspot policing grant for Safer Epsom and Ewell.

The initiative follows the success of Safer Redhill, which also used Clear, Hold, Build and saw offending drop in the town.

“Lasting legacy”

She said: “The persistent offenders who have repeatedly committed crimes in Epsom and Ewell should be very worried. The message is clear – we are coming for you.

“Safer Epsom and Ewell uses intelligence and data to crack down on place-based harm.

“I believe it will leave a lasting legacy of safer streets, stronger communities, and excellent partnership working, and I am delighted to help fund the initiative.

“I wish Surrey Police’s officers and staff, as well as our brilliant partners across the borough, every success as they begin their journey.” 

The image shows two police officers photographed from behind walking down a busy high street.

Retail crime charges rise by 465 per cent in Surrey as report on the impact of offending is released

Posted on | by Alex Winter

More shoplifters are facing justice in Surrey as officers crack down on offenders targeting businesses. 

A 465 per cent increase in shoplifting charges has been recorded by Surrey Police over the past two years.

It comes as Surrey’s Police and Crime Commissioner and retail crime leads from Surrey Police release their first-ever retail crime report, which sets out the Force’s commitment to victims. 

The report, available to download as PDF here, has been published following a survey of the business community earlier this year. 

Respondents to the survey shared their experiences with retail crime, with some saying insurance premiums had gone up because of repeat incidents. Others said they felt unable to protect themselves from theft. 

Report released

In the spring, Surrey Police launched its Retail Crime Strategy, which commits the Force to attending reports where appropriate, following all reasonable lines of enquiry, targeting repeat offenders and tackling organised criminal networks. 

Positive outcomes for shoplifting have increased since Surrey Police’s Chief Constable, Tim De Meyer, launched his plan for the Force two years ago. 

Positive outcomes for shoplifting have increased dramatically since Surrey Police’s Chief Constable, Tim De Meyer, launched his plan for the Force two years ago. 

Charges have risen by 465 per cent. A total of 1,347 crimes have been charged this year, 1,109 more than were charged in 2023.

Charges rise

The Force aims to increase its rate by 430 charges in the next nine months, which mean Surrey Police were charging one in every four retail crime offences.

More than a quarter – 27.3 per cent – of all shoplifting reports are now resulting in a ‘solved outcome’, which includes charges, summons, community resolutions and cautions. 

Overall, charges for all types of offending in Surrey have more than doubled in a year. 

“Retailers are exhausted”

Surrey’s Police and Crime Commissioner, Lisa Townsend, said: “The responses we had to our survey demonstrated very clearly the impact that retail crime has on the business community in Surrey. 

“Retailers are feeling demoralised, exhausted and, in some cases, frightened. It is not acceptable that anyone trying simply to do their job should be targeted by criminals. 

“Retail crime often goes hand-in-hand with other serious offending, including abuse, threats and violence, as well as organised criminality. 

“Its victims include every one of us impacted by rising costs, as well as entire communities who feel less safe. 

Force ‘on a journey’

“It is vital that it is taken seriously. 

“The overall picture in Surrey is one of significant improvement, although there is still a long road ahead to get to where we need to be. 

“We are committed to that journey. This type of offending is a priority for Surrey.” 

Chief Inspector Andy Hill, of Surrey Police, leads the Force’s response to retail crime. 

Work with business community

He said: “We have made positive steps towards tackling retail crime and keeping communities across the county safe. 

“However, we want to do more. 

“Tackling retail crime is a collective effort, and we are committed to working with the business community to drive out offending. 

“While the statistics show we are going in the right direction, it’s important to remember that at the heart of every offence are real victims who may be deeply affected. 

“We must continue to do the right thing for every one of them.” 

More than 100 retailers sign pledge aimed at driving down knife crime during Op Sceptre

Posted on | by Alex Winter

Retailers across Surrey have pledged to sell blades responsibly as part of a new campaign to tackle knife crime. 

During Operation Sceptre, a twice-yearly national campaign to drive down knife crime rates, Surrey’s neighbourhood policing teams have been visiting businesses selling knives across the county. 

Retailers were encouraged to sign up to the Responsible Retailer scheme, which includes a strict ‘challenge 25’ age verification policy. 

Over the past week, more than 100 businesses have made the commitment to ask for ID from anyone who wishes to buy a knife but appears to be under the age of 25, to store and display knives in a safe manner, and to refuse sale to any person who they are concerned about. 

Responsible Retailer scheme

Retailers have also been encouraged to participate in training about responsible selling, and to share knife crime intelligence with their local policing team. 

The initiative was launched by the Surrey Serious Violence Reduction Partnership, which is led by Police and Crime Commissioner Lisa Townsend in partnership with Surrey Police, borough and county councils, health services and Buckinghamshire and Surrey Trading Standards. 

During the previous Op Sceptre week of action, which took place in May, Lisa unveiled a new strategy for tackling knife crime in Surrey.

One of the strategy’s key commitments for police and other partners is to work with those who legally sell knives to encourage responsible retail. 

‘Challenge 25’

The Commissioner said: “Knife crime rates in Surrey are at around half of the national average, and there were 110 fewer incidents in the county in the year to August 2025. 

“Surrey is one of the safest places to live in the UK, and the third safest county when it comes to knife crime. 

“However, one life lost to knife crime is one too many, and we must never be complacent about the devastation this type of criminality causes. 

“Any incident involving a knife or blade can turn a minor and easily forgotten disagreement into a tragedy. 

“We are determined to act”

“Members of the Surrey Serious Violence Reduction Partnership are determined to act, and we are already making progress towards the goals we set out in our strategy. 

“As well as the pledge we have asked retailers to sign, we are committed to working with children and young people, many of whom have a very real fear of knife crime fuelled by exposure on social media. 

“I’d like to thank everyone who signed the Responsible Retailer pledge. Your efforts may save a life.” 

Surrey Police’s lead for serious violence and knife crime, T/Chief Superintendent Mark Offord, said: “As a key partner the in the Surrey Serious Violence Reduction Partnership, we are really pleased to support the role out of the scheme to retailers across Surrey and thank all those who have agreed to participate. 

Test purchases

“Alongside the roll out of the scheme, Surrey Police and our partners in Trading Standards have been carrying out test purchase operations at those retailers who have previously been found to sell knives to young people and will continue to do so. 

“Keeping knives from falling into the hands of those who intend to cause harm is a key part of our plan to reduce knife crime and the scheme forms an important tool to achieve this.” 

Amanda Poole, head of Trading Standards, said: “Knife crime is not an issue which can be solved in isolation.

Partnership work

“It requires the collaboration of retailers, enforcers and community groups.  

“The Surrey Responsible Retailer Scheme is a valuable opportunity to support reputable retailers and protect our local communities and young people. 

“As part of Op Sceptre, Trading Standards is undertaking test purchase exercises throughout Surrey using young volunteers.” 

The image shows a group of people sitting at tables. They are facing away from the camera and looking at Police and Crime Commissioner Lisa Townsend, a blonde woman in white trousers and a darker-coloured top. Lisa is holding a microphone in one hand and a piece of paper in the other and is speaking to the audience.

Commissioner’s warning as services supporting Surrey’s most vulnerable “teeter on brink of funding cliff-edge”

Posted on | by Alex Winter

SURREY’S Police and Crime Commissioner has called on the Government to commit to future funding for organisations supporting Surrey’s most vulnerable people. 

Speaking on International Day for the Elimination of Violence Against Women and Girls, which takes place today, November 25, Lisa Townsend said services are facing a funding cliff-edge. 

Currently, the Government has not confirmed its funding for some services past March 2026.  

Among the services waiting for news is Steps To Change, which aims to tackle domestic abuse, stalking and controlling and coercive behaviour by changing perpetrators’ behaviour. 

Meanwhile, this month it was announced that the Police and Crime Commissioner role will be abolished. Lisa supports services across the county through her dedicated funding streams.

Earlier this year, Lisa stepped in to support the Rape and Sexual Abuse Support Centre (RASASC) in Guildford, which faced an £80,000 real-terms funding drop this year. The Commissioner increased her funding to the service to prevent redundancies. 

But she warned that without the Government’s immediate commitment to sustainable funding into the future, other vital support services may be shuttered. 

Lisa said: “As we mark International Day for the Elimination of Violence Against Women, I call on the Government to commit to funding the organisations that support Surrey’s most vulnerable residents. 

Commissioner’s concern

“Today, I have joined services from across Surrey at a forum in Guildford.

“I have heard how unsettling this ongoing uncertainty is for those who support victims of sexual violence, house veterans and work with children exploited into criminality. 

“This sector is the backbone of the criminal justice system, providing high-quality services fundamental to adults and children when the very worst crime imaginable happens to them.  

“And yet, they are now teetering on the brink of a funding cliff-edge. 

“Cliff-edge”

“We must not see these services close their doors due to insufficient or restricted funding. 

“Preventing violence against women and girls is a key priority, both for myself and for Chief Constable Tim De Meyer, and it is a national emergency requiring a society-wide response.  

“I urge the Government to provide further clarity and reassurance.” 

Anti-social behaviour, hate crime and safety at night: The big issues for Surrey’s young people

Posted on | by Alex Winter

MORE than 1,600 children and young people from across Surrey have had their say on the crime and policing issues that matter most to them. 

Anti-social behaviour, safety at night, hate crime and mental health were among the key issues raised at the Surrey Youth Commission’s annual Big Conversation Conference last week. 

The forum, funded by the Office of the Police and Crime Commissioner and led by Deputy Commissioner Ellie Vesey-Thompson, aims to put youth voice at the heart of policing in Surrey. 

Members of the Youth Commission consulted peers for their views on a range of topics. Events were held at venues including the University of Surrey, the YMCA, Friday Night Projects at youth clubs, and Surrey Police’s Neighbourhood Conference. 



Youth voice

The findings were presented at an event attended by representatives from Surrey Police, as well as a wide range of partners including the NHS, local authorities, and charities.  

Over the course of the coming year, the Commission will work with partners to deliver campaigns based on their priorities. 

The Deputy Commissioner said: “I am once again really impressed by, and proud of, our Youth Commission members for the incredible amount of work they have done to identify the top issues affecting their peers. 

“Their findings provide us with an invaluable picture of how young people really feel about living in Surrey. This is an age group that often feels as if their voices go unheard. 

“We care very deeply”

“There is a common misconception that young people need to be treated differently, or that their concerns are somehow unique or different.  

“However, I know that what matters to young people is often the same as what matters to residents of all ages.

“Many of the priorities highlighted by the Youth Commission this year align with the concerns I hear from residents of all ages across the county. 

“The turnout at the Big Conversation Conference shows how many of us from policing and other services care very deeply about supporting these young people in making positive change.

Deputy’s pride

“I look forward to seeing what we can help them achieve next year. 

“Everyone involved should be proud of the work they have achieved this year. I am very proud of them.” 

Former Youth Commission member Zara Wainwright, who now helps to manage the group in Surrey, said: “We are building our relationships in the county to connect with more young people than ever before. 

“We received more than 1,600 responses this year, and we’re so grateful to everyone who contributed through peer-to-peer discussions, online surveys, and our interactive workshops designed to spark real conversations.” 

The image shows a large group of people standing on a path in front of a low bridge. The bridge is painted in purples and blues. In front of the group is a ribbon, and one of the people in the image - Police and Crime Commissioner Lisa Townsend - has a pair of scissors in her hand. The group are looking into the camera and smiling.

Commissioner unveils new mural on Epsom footpath highlighted as a concern by residents

Posted on | by Alex Winter

Surrey’s Police and Crime Commissioner has unveiled a new mural along an Epsom footpath connecting a train station with one of the county’s largest colleges.

Lisa Townsend contributed to the artwork in Epsom through her Community Safety Fund. The painting was created in response to reports of anti-social behaviour and robbery on the public path connecting Nescot College to Ewell East station.

Concerns about the alleyway were raised to Epsom & Ewell’s Community Safety Partnership’s Joint Action Group. The council then applied to Lisa for funding, and work began in September.

The mural was designed and painted by Positive Arts in collaboration with art and design students from Nescot.

It features key elements from the college’s 70-year history, including images from old prospectus covers, the Spirit of the Wind image from the old logo, and local flora and fauna.


Artwork unveiled

Lisa said: “It’s really important to me that residents in Surrey are safe in their communities, and that they feel safe too.

“The footpath between Nescot and the Ewell East Train Station was highlighted by residents as a location of concern, and I have meetings about this issue with partners including Surrey Police teams, college leaders and officers from British Transport Police.

“The beautiful mural aims to reclaim this public space, which is used by both students and residents. Improvements to lighting, police patrols and additional private security will also bolster community safety and crime prevention in the area.

“There are seven murals within Epsom and Ewell, each of which helps to foster pride in our communities. I’m delighted to have been able to contribute to the borough’s latest artwork.”

“Foster pride”

Councillor Shanice Goldman, who chairs the council’s Crime and Disorder Committee, said: “This community mural is a fantastic example of how multiple partners can work together for the betterment of the community.

“It is also a valuable step forward in combatting anti-social behaviour by rejuvenating an unloved, run down part of the borough and instilling a sense of pride and ownership of the area in the students.”

“The council has commissioned a number of murals across the borough as part of our Arts, Culture and Heritage Strategy over the past year, and these have already had a positive impact on reducing anti-social behaviour, such as reducing graffiti tagging.

“I hope this latest mural will achieve similar results.” 

The image is a panoramic photo of a bridge over a public footpath. The bridge has been painted with images relating to Nescot College - it has bright colours and images from the college's history.
The photo shows Deputy Commissioner Ellie Vesey-Thompson, a blonde woman in a striped shirt and jeans, sitting on a rock with a river in the background. She is looking at the camera and smiling. Visible in the distance is Chertsey Bridge.

Cygnet shot dead in catapult attack as crime network backs Deputy Commissioner’s calls for change

Posted on | by Alex Winter

VOLUNTEERS working to rehabilitate Surrey wildlife after “devastating” catapult attacks say tighter legislation is urgently needed to tackle criminality. 

In the spring, Deputy Commissioner Ellie Vesey-Thompson urged ministers to give police greater powers to crack down on those who use catapults as weapons. 

Since publishing her letter, which can be read here, she has received support from two swan rescues and the National Rural Crime Network (NRCN). Tim Passmore, chair of the NRCN, said it is time to send a “clear message”. 

Meanwhile, on visits to the Shepperton Swan Sanctuary in Spelthorne, Ellie has discussed the issue further with those who care for wounded birds. 

The Deputy wants catapults to be treated similarly to knives – putting the onus on any carrier to prove they have a good reason to carry such a weapon, rather than the police to have evidence of unlawful intention. 

Deputy’s call

This week, the BBC is airing a documentary on the harms caused by catapult use.  

Danni Rogers, who gives his time to rescuing birds for the Shepperton Swan Sanctuary, launched a petition on the issue. It received more than 20,000 signatures. 

He told Ellie: “Swans, geese, ducks and domestic animals including cats are being shot and killed in Surrey. 

“I was called to a rescue recently that involved a family of 10 swans – mum and dad and eight cygnets. On the first occasion, one of the swans had fishing line around its leg, which I quickly resolved before spending some time feeding the family. 

“The following day, I was called again as one of the cygnets had been found dead just 50 feet away. It had been shot in the head, suffering a high-velocity, single-impact injury. 

“It’s absolutely devastating to attend incidents like these.” 

Ellie said: “Just one attack is too many, but by mid-summer, the Shepperton Swan Sanctuary had rescued around 30 wounded birds, and even more are believed to have been killed by catapults. 

“There can be a misconception that what we’re talking about is a stick fitted with an elastic band. Catapults can actually be very high-powered, accurate weapons, which are cheap and easy to buy online. 

“For less than £20, anyone can purchase a large catapult with a pistol grip handle, capable of firing with a high degree of accuracy, as well as 100 ball bearings.  

“Abhorrent”

“Using a catapult to target wildlife and property is not only unacceptable; it’s abhorrent. 

“I have asked the Government to look at changing the legislation surrounding the carrying of catapults to bring it in line with laws around carrying knives. 

“This would recognise the significant damage these weapons could cause.  

“I am determined to continue campaigning for change. This issue matters to Surrey’s residents, and it matters to Surrey Police.” 

The image shows a group of police officers in uniform walking through Guildford town centre. In front of them is a McDonald's. One of the officers has a sniffer dog on a lead. To the left of the image is a marked police car.

“Major successes” achieved during Surrey’s Safer Streets Summer initiative, Commissioner says

Posted on | by Alex Winter

A summer crackdown on criminality has resulted in a series of “major successes” across Surrey, the county’s Police and Crime Commissioner says. 

The Safer Streets Summer initiative, which bolstered crime prevention and community safety, targeted crime types that typically increase during the summer months. 

These include anti-social behaviour, violence against women and girls, retail crime and violent offending. 

Eleven town centre locations across the county were chosen for the initiative, including Staines, Addlestone, Farnham, Camberley, Dorking and Caterham. 

Now the Commissioner, Lisa Townsend, has thanked all those involved with the scheme’s success. Surrey Police, local schools, councils, health services, businesses, and community organisations partnered with the Office of the Police and Crime Commissioner to deliver a range of initiatives. 

During the blitz, each of the town centres saw activity targeted at specific issues impacting communities. High-visibility police patrols and operations led to a series of arrests across the county, including: 

  • A drug dealer found with 32 wraps of cocaine in a sock and two youths found with telescopic batons, large quantities of cannabis and scales in Elmbridge 
  • A man accused of five counts of sexual assault and a 30-year-old man accused of offences including theft of a motor vehicle and driving under the influence of cannabis in Epsom and Ewell 
  • Suspected shoplifters detained moments after the alleged offences took place during two separate incidents in Mole Valley 
  • A man suspected of stealing an e-bike he was riding, as well as additional offences of possessing drugs and a bladed article, in Reigate and Banstead 
  • Three arrests relating to an operation tackling anti-social riding of motorbikes and mopeds in Tandridge 

A number of those arrests arose after officers stopped and searched people riding e-bikes. Further arrests were made during plain-clothed patrols. 

Plain-clothed patrols

Officers also worked with key partners to raid shops selling illegal vapes and alcohol to children, while plain-clothed officers visited pubs and clubs in busy night-spots to look for signs of predatory behaviour. 

Meanwhile, youth engagement officers worked with partners to create opportunities for children and young people during the six-week summer break. 

The Commissioner said: “Surrey’s Safer Streets Summer has resulted in a series of major successes across each of the 11 town centres. 

“And while summer has come to an end, our work tackling criminality that blights our communities continues, now and forever. 

Commissioner’s thanks

“This initiative put a spotlight on the work our fantastic policing teams do every single day.

“But the bread-and-butter police work of investigating, patrolling, dealing with criminality and aiming to prevent offending from every taking place will never end. 

“I’d like to thank everyone who contributed to the achievements of the summer. This includes police officers and staff, councils, local Business Improvement Districts and the organisations supporting children and young people. 

“There’s much more to come, and I look forward to updating Surrey’s residents in the weeks ahead.” 

The picture shows three images. The largest, at the top, shows a police officer on his knees inside a car. He has handcuffs at his belt and is looking behind a seat with a torch. At the bottom left is a photograph of Police and Crime Commissioner Lisa Townsend, a blonde woman in a white shirt. She is looking into the camera with a serious expression. Behind her is a large sign, and the words 'Surrey Police' are visible. To the right is an image of officers in uniform walking through Guildford town centre close to a McDonald's. One of the officers has a sniffer dog on a lead.
The image shows PCSO Becca Bullock, Woking MP Will Forster, Dame Diana Johnson, Surrey Police and Crime Commissioner Lisa Townsend, and Woking Borough Commander Inspector Ed Lyons standing in Woking town centre. Everyone is looking forwards and smiling in the posed shot.

Six days without a report of crime: How police are ‘problem-solving’ offending in Woking town centre

Posted on | by Alex Winter

Not a single crime was reported in Woking town centre for six days in a row this summer as police use data to ‘problem-solve’ offending. 

Police and Crime Commissioner Lisa Townsend said the Force is turning the tide on criminals with “back-to-basics” policing – a key priority in her Police and Crime Plan. 

The Commissioner joined Woking’s Borough Commander Inspector Ed Lyons, Policing Minister Dame Diana Johnson, and Woking MP Will Forster for a summit in the town this week. 

During the meeting, Inspector Lyons said partnership working between Surrey Police, Woking Borough Council, local retailers and The Peacocks Centre is having a dramatic effect. 

One initiative has seen PCSOs and officers hosting regular Meet the Beat sessions at eight local retailers across Woking, as well as making routine visits to chat with staff and customers. Across these eight stores, retail crime has dropped by a total of 60 per cent.

Crime drops in Woking

The Force is also using an empty retail space in the Victoria Place Shopping Centre to host a Cop Shop Stop for residents and visitors to attend, as well as meetings with partners. 

This work forms part of Surrey’s Safer Streets Summer, a wide-ranging programme of events across 11 town centres in the county. The initiative targets crime types that typically increase during the summer months, including anti-social behaviour, violence against women and girls, retail crime, and violent offending. 

Lisa said: “I’d like to thank Dame Diana for joining the team in Woking for this fantastic event. 

“Police in the town used data and intelligence to pinpoint the areas where criminality was proportionately more common. Their aim is not just to respond to offending, but to stop it taking place altogether. 

“Recently, there were six consecutive days where no crimes were reported in the town centre, with another 48 hours of no reports shortly after that. However, we urge anyone who needs to contact their police to do so, either on 101 or by calling 999 in an emergency. 

“Back to basics”

“This problem-solving work is back-to-basics policing at its finest, which is a priority in my Police and Crime Plan. 

“By working with businesses and the borough council, the team are making a huge difference to one of Surrey’s most vibrant and busy town centres.” 

Insp Lyons told Dame Diana: “We want to make sure people in Woking are aware that this is their town, and they have a right to feel safe and secure.

“We are using intelligence-led policing backed by data to determine crime patterns, and then deploying high-visibility patrols and enhanced CCTV use.

“This hard work can be seen across the county having obtained over 1,200 shoplifting charges, a 32.3% increase on the previous year, and increased arrest rates by 12.1%.

“We are also working closely with our partners to ensure this work can last.”