How to report a crime

There are various ways you can contact Surrey Police should you wish to report a crime.

Call 999 in emergency situations such as:

• There is an immediate danger to life
• Someone is using violence or threatening violence
• A road traffic collision where lives are at risk or a road is blocked
• A crime is happening right now, such as a burglary or theft

If you accidentally call 999, stay on the line and tell the operator that you are safe, and that no crime has occurred.

Call 101 for non-emergency enquiries.

Live chat

Our live chat function is available 24 hours a day, seven days a week and can be accessed via our website www.surrey.police.uk You can use this to report crime and get advice and information.

If it’s not an emergency, then the easiest way to contact us is online via www.surrey.police.uk where you will see the ‘report it’ button on the front page. Your report will be sent direct to our control room where it will be reviewed by the same team who answer our calls.

If you’re a social media user, you can also contact us via X @SurreyPolice and Facebook @SurreyPolice

Other ways to get help

If you have hearing or speech impairments, and you’ve pre-registered with the Emergency SMS Service (a link to which you can find on our main website), you can use our textphone service 18000 or text us on 999.

You can also report any suspicious activity via our Suspicious Activity Portal which you will find on the main Surrey Police website.

Here we ask Surrey residents to help us reduce the number of burglaries in the county by submitting video footage (such as CCTV, dashcam or smart doorbell footage) and photographs that may show any suspicious activity happening in your area.

Every clip helps feed into our understanding of the bigger burglary picture in Surrey.

The portal is for circumstances where no crime has been reported, but you are concerned the suspicious behaviour could potentially be related to a burglary, theft of vehicle or anti-social behaviour, as well as any other forms of criminality.

If you would prefer to remain anonymous, you can call Crimestoppers on 0800 555 111.

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