Measuring performance

Engagement

When I was elected in May 2021, I promised to keep the views of residents at the heart of my plans for policing in Surrey.

Over the last year, I’ve been out and about in our communities to hear your views and concerns in local meetings and through my regular surgery sessions available to residents. My Deputy Commissioner and I have engaged with a wide variety of partners, the public and members of Surrey Police on the beat and during special operations, at events and training days, at clubs, in prisons, on farms and in a variety of other places too.

During the winter, I consulted with you again on the amount that you would be prepared to pay from your council tax to support Surrey Police – receiving over 3,000 responses and 1,600 comments that will continue to shape the service you receive. Earlier in the year, my office also supported the consultation by Surrey Police on 101 performance.

My team have continued to update people with my latest news, attracting many new followers on social media and introducing a brand-new newsletter that includes more information on what my office has been up to each month.

I’ve been regularly featured by local and national media, speaking on the key issues that affect our communities such as trust in policing, violence against women and girls and the policing of protests that have used illegal means to disrupt everyday life.

My team has also worked hard to make the information about my role and the work of the office easier to find and understand, with a complete redesign of the website. Created to be more accessible, the website can now be translated into over 200 languages and adjusted for a variety of needs.

Latest News

Commissioner welcomes tough sentences for activists who blocked M25

motorway gantry on M25

The Commissioner said substantial jail terms given to five members of the Just Stop Oil group should act as a deterrent to others.

Great-gran, 93, and woman forced to sleep on kitchen floor are among “hidden” Surrey victims of cuckooing

Police and Crime Commissioner Lisa Townsend and Deputy PCC Ellie Vesey-Thompson with Keely Glithero and Sue Murphy from Catalyst Support

Surrey's Police and Crime Commissioner has met with experts at a service dedicated to supporting "hidden" victims of exploitation.

Commissioner says “We are listening”, as residents share views on anti-social behaviour

Police and Crime Commissioner Lisa Townsend standing outside office with Surrey Police Head of ASB and Partnerships Joanna Grimshaw

Residents revealed that littering, speeding and fly-tipping were among the biggest issues in a survey about anti-social behaviour.