Performance

Engagement

When I was elected in May 2021, I promised to keep the views of residents at the heart of my plans for policing in Surrey.

Over the last year, I’ve been out and about in our communities to hear your views and concerns in local meetings and through my regular surgery sessions available to residents. My Deputy Commissioner and I have engaged with a wide variety of partners, the public and members of Surrey Police on the beat and during special operations, at events and training days, at clubs, in prisons, on farms and in a variety of other places too.

During the winter, I consulted with you again on the amount that you would be prepared to pay from your council tax to support Surrey Police – receiving over 3,000 responses and 1,600 comments that will continue to shape the service you receive. Earlier in the year, my office also supported the consultation by Surrey Police on 101 performance.

My team have continued to update people with my latest news, attracting many new followers on social media and introducing a brand-new newsletter that includes more information on what my office has been up to each month.

I’ve been regularly featured by local and national media, speaking on the key issues that affect our communities such as trust in policing, violence against women and girls and the policing of protests that have used illegal means to disrupt everyday life.

My team has also worked hard to make the information about my role and the work of the office easier to find and understand, with a complete redesign of the website. Created to be more accessible, the website can now be translated into over 200 languages and adjusted for a variety of needs.

Latest News

Policing Your Community – Commissioner says police teams are taking the fight to drug gangs after joining county lines crackdown

Police and Crime Commissioner Lisa Townsend watches from a front door as Surrey Police officers execute a warrant at a property linked to possible county lines drug dealing.

The week of action sends a strong message to county lines gangs that police will continue to dismantle their networks in Surrey.

Million-pound crackdown on anti-social behaviour as Commissioner receives funding for hotspot patrols

Police and Crime Commissioner walking through graffiti covered tunnel with two male police officers from the local team in Spelthorne

Commissioner Lisa Townsend said the money will help increase police presence and visibility across Surrey.

Commissioner hails dramatic improvement in 999 and 101 call answering times – as best results on record are achieved

Police and Crime Commissioner Lisa Townsend sat with a member of Surrey Police contact staff

Commissioner Lisa Townsend said that waiting times for contacting Surrey Police on 101 and 999 are now the lowest on Force record.