Measuring performance

Engagement

When I was elected in May 2021, I promised to keep the views of residents at the heart of my plans for policing in Surrey.

Over the last year, I’ve been out and about in our communities to hear your views and concerns in local meetings and through my regular surgery sessions available to residents. My Deputy Commissioner and I have engaged with a wide variety of partners, the public and members of Surrey Police on the beat and during special operations, at events and training days, at clubs, in prisons, on farms and in a variety of other places too.

During the winter, I consulted with you again on the amount that you would be prepared to pay from your council tax to support Surrey Police – receiving over 3,000 responses and 1,600 comments that will continue to shape the service you receive. Earlier in the year, my office also supported the consultation by Surrey Police on 101 performance.

My team have continued to update people with my latest news, attracting many new followers on social media and introducing a brand-new newsletter that includes more information on what my office has been up to each month.

I’ve been regularly featured by local and national media, speaking on the key issues that affect our communities such as trust in policing, violence against women and girls and the policing of protests that have used illegal means to disrupt everyday life.

My team has also worked hard to make the information about my role and the work of the office easier to find and understand, with a complete redesign of the website. Created to be more accessible, the website can now be translated into over 200 languages and adjusted for a variety of needs.

Latest News

PCC hails campaign targeting Guildford ASB following significant drop in weekend crime

An 18-month campaign has driven down anti-social behaviour (ASB) at weekends in Guildford through extra police patrols, partnership working and adverts during the Six Nations. A £273,000 grant secured from the Home Office’s Safer Streets Fund by the Office of the Police and Crime Commissioner has led to significant successes in the Surrey town. Youth-based […]

“More than ever, we need to come together to prevent harm in our communities” – Commissioner sets up new board to improve safety and prevent crime in Surrey

Police and Crime Commissioner Lisa Townsend has set up a new board designed to improve community safety and prevent crime across Surrey. Lisa said she hoped the launch of the Community Safety and Prevention Board would mark a watershed moment in how partner agencies work together in the county. Lisa chaired the first meeting of […]

“Shoplifters are warned – the person standing next to you in the aisle could be a plain-clothed officer”

Two people stand together with their hands clasped looking at the camera. To the left of the image is Lisa Townsend, wearing a yellow jumper and black trousers. To the right is PCSO John Savage, who wears full uniform and a hat. They are standing in Farncombe centre, and a sign above their heads reads 'Farncombe'.

Eight people have been arrested as part of a week-long retail crime operation in Guildford and Waverley.