The Office of the Police and Crime Commissioner monitors performance in all of the key areas of Surrey Police’s work in line with the Police and Crime Plan set for Surrey.
This forms a key part of the role of your Commissioner Lisa Townsend in holding the Chief Constable to account, and supporting improvements to the service that residents receive.
Performance & Accountability Meetings
Performance and Accountability meetings are held with the Chief Constable of Surrey Police every 12 weeks. They include an updated Performance report with the latest information from Surrey Police, and additional reports on agreed themes.
The next public Performance and Accountability meeting will be live streamed via Facebook on Monday, 16 May. The meeting will include an update on Surrey Police performance, featuring specific updates on road safety, engagement with children and young people and support for victims of crime. Papers for this meeting are available below:
- See the Agenda for the meeting
- Read the latest Performance Report (May 2022)
- Watch the previous meeting (January 2022) below or play back the individual meeting sections on CCTV, Surrey Police Budget, and Violence against women and girls here
Performance monitoring includes:
- Crime Levels and outcomes
- Response times
- Tackling organised criminal groups
- Public confidence and satisfaction in the Police
- Call handling and other contact with the public
- Preparedness for emergencies
- Professional standards and complaints against the Police
Inspection reports on Surrey Police performance are also produced by Her Majesty’s Inspectorate of Constabulary, Fire and Rescue Services (HMICFRS). The HMICFRS report on overall Force performance is referred to as the ‘PEEL report’ as it measures Police Effectiveness, Efficiency and Legitimacy.
- Read the latest HMICFRS PEEL Inspection Report (2018/19)
- Read the latest HMICFRS report on Surrey Police custody conditions
You can see the Commissioner’s response to more regular specific reports by HMICFRS here.
Dates of forthcoming meetings
- 19 September 2022
- 20 December 2022
These meetings are complemented by Resource and Efficiency meetings that are held in private between your Commissioner and Surrey Police. More details on these meetings will be provided in advance on this page.
Additional information will be provided to match The Government’s National Priorities for Policing (below). These complement the priorities set out in the Commissioner’s Police and Crime Plan:
- Reduce murder and other homicide
- Reduce serious violence
- Disrupt drugs supply & ‘county lines’
- Reduce neighbourhood crime
- Tackle Cyber Crime
- Improve satisfaction among victims, with a particular focus on survivors of domestic abuse