Performance and accountability

Performance and accountability2022-08-11T09:34:38+01:00

The Office of the Police and Crime Commissioner monitors performance in all of the key areas of Surrey Police’s work in line with the Police and Crime Plan set for Surrey.

Performance & Accountability Meetings

Performance and Accountability meetings are held with the Chief Constable of Surrey Police every 12 weeks. They include an updated Performance report with the latest information from Surrey Police, and additional reports on agreed themes.

The next public Performance and Accountability meeting will be live streamed via Facebook on Monday, 26 September.

The meeting will include an update on Surrey Police performance, and feature specific discussion on themes informed by the Surrey public. 

Road Safety

Engaging with children and young people

Supporting victims

Dates of forthcoming meetings

  • 26 September 2022 
  • 17 January 2023

These meetings are complemented by Resource and Efficiency meetings that are held in private between your Commissioner and Surrey Police. More details on these meetings will be provided in advance on this page.

Performance areas

Performance monitoring includes:

  • Crime Levels and outcomes
  • Response times
  • Tackling organised criminal groups
  • Public confidence and satisfaction in the Police
  • Call handling and other contact with the public
  • Preparedness for emergencies
  • Professional standards and complaints against the Police

HMICFRS reports  

Inspection reports on Surrey Police performance are also produced by Her Majesty’s Inspectorate of Constabulary, Fire and Rescue Services (HMICFRS). The HMICFRS report on overall Force performance is referred to as the ‘PEEL report’ as it measures Police Effectiveness, Efficiency and Legitimacy.

You can read the latest PEEL inspection report here (2021)  or view the below graphic that provides an overview of outcomes in each area inspected:

Image showing outcomes of 2022 inspection of Surrey Police by HMICFRS.

You can also see the different inspection outcomes between 2019 and 2021 in the image below.

Read the latest HMICFRS report on Surrey Police custody conditions – February 2022 or read  the Commissioner’s response to other reports by HMICFRS here.

Infographic showing the outcomes of HMICFRS Inspections of Surrey Police in 2019 and 2021

 National Priorities

Additional information will be provided to match The Government’s National Priorities for Policing (below). These complement the priorities set out in the Commissioner’s Police and Crime Plan:

  • Reduce murder and other homicide
  • Reduce serious violence
  • Disrupt drugs supply & ‘county lines’
  • Reduce neighbourhood crime
  • Tackle Cyber Crime
  • Improve satisfaction among victims, with a particular focus on survivors of domestic abuse