These are some of the responses shared by those who participated in the survey.
- “We had an overnight break-in – the store was closed for six hours.”
- “The business had to close to replace damaged equipment.”
- “It’s led to a high turnover of staff.”
- “We’ve seen an increase in insurance premiums.”
- “Our PCSO, Aaron, has been very proactive, and the procedures we’ve been involved with led to one prosecution.”
- “We have local PCSOs who are doing their best but it’s not sufficient.”
- “Shoplifting from charity shops doesn’t seem to be a priority.”
- “Police can be slow to respond.”
- “I get shoplifters at least once a week at my store.”
- “The response I received from PCSOs in Staines was outstanding.”
- “The response has definitely improved, but there have been occasions that were dealt with poorly.”
- “We felt like the police had more important work to do.”
- “Shops can do nothing to protect themselves.”
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