HMICFRS Efficiency Report: PCC responds to ‘good’ grading for Surrey Police

The Police and Crime Commissioner David Munro has said he is pleased Surrey Police has maintained the efficiency in which it keeps people safe and reduces crime following a report published today.

The Force has retained its ‘good’ rating by Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS) in the ‘Efficiency’ strand of its annual inspections into police effectiveness, efficiency and legitimacy (PEEL).

The inspection looks at how police forces across England and Wales operate in terms of managing resources, identifying current and future demand and financial planning.

In the report released today, the HMICFRS assessed the Force as good in both its understanding of and planning for demand. However it identified improvement was required in its use of resources to manage that demand.

Police and Crime Commissioner David Munro said: “I am encouraged to see the sustained effort Surrey Police has made over the last year to ensure the efficiency with which they operate as highlighted by the HMICFRS today.

“It should be recognised this has been achieved at a particularly challenging time for policing when demand is increasing and the financial pressure forces find themselves under is continuing to grow.

“I have already stated that the need to identify future savings means some difficult choices may lie ahead so it is positive to see the report has identified the Force has good plans in place and is seeking further opportunities to save money.

“Following last year’s Efficiency report, I highlighted the urgent need for improvement in the Force’s 101 response. So I was particularly pleased to see the HMICFRS recognise the ‘significant progress’ Surrey Police has made in reducing the number of abandoned 101 calls and the quality of service provided in relation to all calls from the public.

“There is always room for improvement of course and areas needing attention have been highlighted such as how well Surrey Police is using its resources and understanding the workforce’s capabilities.

“Bearing in mind the current strain on the budget, these are important areas to address and I am committed to working with the Chief Constable to implement any improvements required.”

The full report on the inspection can be found at:

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