Important information
Please note that our office is a separate entity to Surrey Police. We play no role in operational policing cannot respond to emergency calls or messages.
To report an incident to Surrey Police
- Always dial 999 in emergencies
- Dial 101 for non-emergencies
- Live Chat via the Surrey Police website https://www.surrey.police.uk – monitored 24/7 by the same staff who answer 999 and 101 calls. (Go to Live Chat Icon bottom right of screen)
- Send a direct message on Surrey Police social media pages (search for Surrey Police on Facebook and X)
If you have a hearing or speech impairment, use the Surrey Police textphone service on 18000.
You can text 999 if you’ve pre-registered with the emergency SMS service.
If you’re a British Sign Language (BSL) user, you can call 999 BSL to use a remote BSL interpreter.