Vacancies 2017-08-16T14:26:03+00:00
Independent Custody Visitors are members of the public recruited by the Police and Crime Commissioner to visit police stations at random to check on the treatment of people held in custody by the police.

As an Independent Custody Visitor, you would have a vital role in ensuring the welfare of persons in police custody in Surrey. You would be assigned to a panel and, together with another Independent Custody Visitor, be asked to visit police stations in that panel area unannounced to check on the treatment of people being held in custody. The role is voluntary (unpaid), although travelling expenses are paid. A police check will be conducted on all applicants prior to their appointment.

Who can apply?

– You must be over 18 and live or work in the Surrey policing area

– Own transport is needed (travel expenses will be paid)

– No previous experience required

– You will need to be observant, impartial, able to record detail, and talk to people without judging

– Where there could be a conflict of interest (e.g. if you are also a magistrate) you will not be considered suitable If this sounds like the opportunity for you – please see further information and apply by the closing date here:

Time commitment

– An average of 3 to 5 hours a month

– Appointments last for 3 years

– Custody visitors are re-appraised and appointments extended every 3 years by mutual agreement

Training & support

– Full training is provided including classroom training sessions and training visits to custody

– On-going training is provided

– Custody visitors meet up in panels every quarter to discuss visits

– Annual events and conferences are available


For more information and to download the application forms for the scheme, please click here.

Vacancy Reference: SYPS01161

Vacancy Type: Police Staff

Employment Type: Permanent

Location: Headquarters, Guildford

Working Hours: Part Time

Salary: £25,704

Closing Date: 01-09-2017

Vacancy Information:

This role has fixed working days of Monday, Tuesday and Wednesday.

The PCC is elected to ensure that the views of the public are listened to and reflected in the policing service they receive. The PCC:

  • Appoints the Chief Constable and holds them to account for the performance of their force
  • Sets the police budget and share of council tax
  • Produces the Police and Crime Plan which sets out the overall strategy for policing and crime prevention in the area
  • Works with other agencies and the criminal justice system to help cut crime

The Role

The PCC is supported by a small team of staff who ensure the effective operation of the Office of the Police & Crime Commissioner

The post holder will provide support to the Police & Crime Commissioner (PCC), enabling them to carry out their role effectively. The post holder will also be responsible for the effective administration of key statutory and non-statutory meetings, diary management and for duties relating to publication and provision of information.

Key Responsibilities

  • Provide an excellent support service to the PCC, (and Deputy PCC if appointed) and senior officers, allowing them to work as efficiently as possible.
  • Manage the PCC’s diary so that appointments and work are appropriately prioritised, allowing the PCC to make best use of their time
  • Manage the information and correspondence arriving for the PCC to ensure that it is appropriately handled, prioritised and that the PCC is well informed and briefed on matters of importance
  • Help ensure that the PCC and Senior Officers meet their statutory requirements in respect of publication of information, registration of gifts and hospitality and recording of business interests
  • Organise events and travel arrangements to ensure that efficient but good value and cost effective arrangements are made on behalf of the PCC
  • Ensure the effective functioning of key statutory and non-statutory meetings, including the PCC’s Joint Audit Committee, the South East Regional meetings and PCC’s management/scrutiny meetings specifically:
  1.  Co-ordination of agendas, assembling reports, distribution of papers and publication of necessary information
  2. Organising and arranging requirements for meetings such as venues, catering and equipment
  3. Acting as a central point of contact for commissioning reports and information from Surrey Police colleagues
  4. Taking minutes and distributing actions
  5. Maintaining a forward plan of work and ensuring key decisions are logged and published
  • In response to Freedom of Information enquiries, determine and make decisions on disclosure according to relevant legislation and provide suitable responses to requests, liaising with senior officers regarding any perceived high risk issues
  • Help to drive improvements in the PCC’s administrative processes by improving operations and systems, to ensure that the service is efficient and effective
  • Assist with publication of key information on the PCC’s website
  • Attend events and meetings with the PCC as required, which may require working outside normal office hours.

Skills & Experience

  • An understanding of the role of PCCs and the context in which they operate
  • Excellent organisational skills. Ability to work under pressure, to tight deadlines and to manage competing priorities
  • A good understanding of the application of legislation affecting information management e.g. Data Protection Act, Freedom of Information Act, Human Rights Act, ideally within the public sector
  • Excellent interpersonal and communication skills and a strong customer focus
  • Good levels of IT literacy with advanced Microsoft Office skills
  • Confidence to respond flexibly to pressures, using initiative to take a proactive and creative approach to problem-solving
  • Ability to develop & maintain effective relationships and networks with colleagues and associates in Surrey Police and other organisations
  • Ability to work with confidential and sensitive information maintaining its integrity
  • Ability to work in a team and autonomously, respecting equality and diversity
  • Willingness to work flexible hours to meet the needs of the PCC and their office.

Diversity Statement

We are committed to creating a diverse police service, which reflects the community we serve.  We value diversity and inclusion and want to attract the best people for the roles available, regardless of age, ethnicity, sexual orientation, gender, disability, social status or religious beliefs.

Contact Details

It is anticipated this post will commence in October 2017. For more details or to discuss the role, please contact Policy Officer Sarah Haywood on 01483 631120.

Additional Information

The post holder is required to successfully pass Security Check Vetting.

This is a politically restricted post under Section 1 of the Local Government and Housing Act 1989.