Siqapha izincwadi ezitholwa ihhovisi lethu ukuze sisekele uKhomishana ekwenzeni ngcono isevisi oyitholayo.
Ulwazi olukuleli khasi luhlobene:
- Izikhalazo mayelana namaphoyisa aseSurrey noma ihhovisi lethu zithunyelwe kuKhomishana wakho
- Izikhalazo zisingathwa yiHhovisi Elizimele Lokuziphatha Kwamaphoyisa (IOPC)
- Izikhalo ezethulwa emaphoyiseni aseSurrey kanye nethimba lobugebengu
Funda kabanzi mayelana nenqubo yethu yezikhalazo usebenzisa imenyu noma vakashela eyethu Ihabhu Yedatha ezinikele ukuze ubone ulwazi olusha mayelana nezikhalazo kanye nokuxhumana okutholwe ihhovisi lethu noma i-Surrey Police.
Ukubheka kanye nempendulo
Your Commissioner monitors closely how complaints are handled by Surrey Police and receives regular updates on the Force’s performance. In addition, random dip-checks of complaints files held by Surrey Police’s Professional Standards Department (PSD) are also regularly carried out by the Complaints and Compliance Lead to ensure that the Force’s complaints handling systems and procedures are adequate and effective.
I-Chief Constable nayo ibhekene necala maqondana nokusebenza jikelele kombutho ngokusebenzisa Imihlangano Yokusebenza Komphakathi Nokuziphendulela usihlalo wawo nguKhomishana wamaPhoyisa noBugebengu.
More information about how we hold Surrey Police to account in this area is contained in our Self-Assessment of our Complaints Handling Function.
Umbutho kanye nehhovisi lethu bayakwamukela ukuphawula kwakho futhi bazosebenzisa ulwazi olunikezayo ukuthuthukisa insizakalo ehlinzekwa kuyo yonke imiphakathi yethu. Uma unemibuzo mayelana nomsebenzi wehhovisi lethu, sicela Xhumana nathi.
Izikhalazo esizitholile
Ungabona imininingwane yakamuva mayelana nokuxhumana nezikhalazo ezitholwe yihhovisi lethu kanye namaphoyisa ase-Surrey kusetshenziswa i-Data Hub yethu ezinikele:
Idatha yezikhalazo zeHhovisi Elizimele Lokuziphatha Kwamaphoyisa (IOPC).
I-IOPC ishicilela izibuyekezo ezivamile zedatha yezikhalazo zamaphoyisa ase-Surrey, kanye nolwazi mayelana nokusebenza kwamaphoyisa aseSurrey ngokumelene nenani lezinyathelo. Baphinde baqhathanise imiphumela yendawo ngayinye ye-Force neqembu labo lamandla afanayo kakhulu, kanye nomphumela wawo wonke amasosha ase-England nase-Wales.
- Vakashela wethu Ikhasi ledatha yezikhalazo ze-IOPC ukuze ubone izibuyekezo zakamuva zedatha yesikhalazo se-IOPC mayelana namaphoyisa aseSurrey
- Izibuyekezo zempendulo kumabhulethi emininingwane yezikhalazo ze-IOPC zekota zingatholakala kwethi Izimpendulo ezisemthethweni Page
- Bona lonke ulwazi lwe-IOPC mayelana namaphoyisa aseSurrey, okuhlanganisa uphenyo, izindaba nezincomo
Izikhalo ngoKhomishana, iPhini likaKhomishana noma uConstable Omkhulu
Ithebula elingezansi lihlanganisa izikhalazo mayelana noKhomishana Wamaphoyisa Nobugebengu noma iPhini LikaKhomishana Wamaphoyisa Nobugebengu kusukela ngoMeyi 2021.
Ngo-2021, i-Police and Crime Panel yanikeza umphumela owodwa ezikhalweni ezingama-37 ngoKhomishana ngoba zihlobene nodaba olufanayo.
Izikhalo ezibhekiswe kumaPhoyisa kanye noKhomishana woBugebengu
Izikhalo ezibhekiswe kwiPhini Lamaphoyisa kanye Nokhomishana Wobugebengu
| Unyaka | Inombolo yezikhalazo | wesifundo |
|---|---|---|
| 01 Ephreli 2023 - 31 Mashi 2024 | 0 | |
| 01 Ephreli 2022 - 31 Mashi 2023 | 0 | |
| 01 Ephreli 2021 - 31 Mashi 2022 | 0 |
Leli khasi lizobuyekezwa njalo ngedatha yakamuva yezikhalazo ezitholiwe.