This statement relates to a news article published by the Daily Express, that refers to Home Office complaints data for Surrey Police during 2021/2022.
Surrey Police have published a response to the article here:
Clarification on media reporting of police complaint data
You can read the full version of the statement provided by our office below:
Police and Crime Commissioner Lisa Townsend said: “My office has been in detailed discussion with Surrey Police following the understandable concerns that the public may have following the national news this week.
“There is no place for misogyny or abuse of any type in Surrey Police and I have been clear with the Force that I have the highest expectations of our police officers.
“I am pleased that Surrey Police have rigorous processes in place to discourage all forms of behaviour that fall below the standards we expect of every officer, and I am confident that all cases of misconduct are carried out with the utmost seriousness when an allegation is made either externally or internally.
“The latest quarterly data from the IOPC to last September shows a reduction in complaint cases against police officers in Surrey.
“However it is important to note that while every case is taken seriously, the total number of complaints received relate to a wide variety of themes. Many complaint cases are resolved to the satisfaction of the complainant.
“I am pleased that the Force have also been proactive in creating a working environment that discourages misogynistic behaviour and amplifies the importance of reducing violence against women and girls.
“Last year, my office commissioned an independent project that will focus on improving working practices within Surrey Police through an extensive programme of work that will take place over the next two years.
“This will involve a series of projects aimed at continuing to build on the anti-Violence Against Women and Girls (VAWG) culture of the Force and working with officers and staff for long-term positive change.”
“My office continues to play an important role in scrutinising the Force in all areas of performance, including regular meetings with Surrey Police’s Professional Standards Team and the Independent Office for Police Misconduct (IOPC). This includes identifying trends and working to improve the timeliness and quality of the service that every complainant receives.
“Complaints data to the end of December 2022 is expected to be published in February. My office will be working closely with the Force to analyse that information as part of my commitment to improve the service that is provided by Surrey Police.”
Use the links below to learn more about how your Commissioner monitors Surrey Police performance:
Fivoriana Fampisehoana
Ny fihaonana mivantana dia atao miaraka amin'ny lehiben'ny Constable in-telo isan-taona. Ahitana tatitra momba ny zava-bita nohavaozina izy ireo ary valio ny fanontanianao momba ny lohahevitra fototra.
Fitsidihana tsy miankina
Ny Independent Custody Visiting Volunteers (ICV's) dia manara-maso ny fiahiana sy ny fitondran-tena ara-drariny ny olona ao amin'ny fonjan'ny polisy ao Surrey ary mandray anjara amin'ny tetikasanay momba ny fiahiana ny biby.
Valin'ny HMICFRS
Mamaly ny tatitra avy amin'ny Inspectorate of Constabulary and Fire and Rescue (HMICFRS) sy ny antontan-taratasy fitarainana avy amin'ny birao mahaleo tena misahana ny fitondran-tenan'ny polisy ny Kaomisera.
Heloka bevava nasionaly sy fepetran'ny polisy
Mianara bebe kokoa momba ny valintenin'ny Polisy Surrey amin'ny laharam-pahamehan'ny polisy nasionaly izay ahitana herisetra mahery vaika, ny manodidina ary ny heloka an-tserasera.
Fivoriana sy fandaharam-potoana
Jereo ny lisitr'ireo fivoriana rehetra ao anatin'izany ny Agenda sy ny taratasy momba ny fivorian'ny daholobe sy ny fandraisana andraikitra ary ny fivorian'ny komity iraisan'ny fanaraha-maso miaraka amin'ny polisy Surrey.
fitarainana
Ny Kaomiseranao koa dia manara-maso ny valin'ny angon-drakitra fitarainana, fitarainana mahery vaika ary tolo-kevitra manaraka ny fitarainana momba ny polisy ao Surrey.
Vaovao farany
Lisa Townsend dia miarahaba ny fomba fiasan'ny polisy 'miverina amin'ny fototra' rehefa nahazo ny fe-potoana faharoa amin'ny maha-commissaire polisy sy heloka bevava an'i Surrey izy.
Nivoady i Lisa fa hanohy hanohana ny fifantohan'ny Polisy Surrey indray amin'ireo olana manan-danja indrindra amin'ny mponina.
Fanaraha-maso ny vondrom-piarahamoninao - Nilaza ny kaomisera fa miady amin'ny andian-jiolahy ny polisy taorian'ny nanatevin-daharana ny famoretana ny faritra
Ny herinandron'ny hetsika dia mandefa hafatra mafonja ho an'ireo andian-jiolahy ao amin'ny distrika fa hanohy ny fandravana ny tambajotran'izy ireo any Surrey ny polisy.
Famoretana an-tapitrisany amin'ny fihetsika manohitra ny fiaraha-monina rehefa mahazo famatsiam-bola ho an'ny fisafoana mafana ny Kaomisera
Ny kaomisera Lisa Townsend dia nilaza fa ny vola dia hanampy amin'ny fampitomboana ny fisian'ny polisy sy ny fahitana manerana an'i Surrey.