Amaphoyisa aseSurrey aphakathi kwamabutho ashesha kakhulu ezweni ekuphenduleni izingcingo eziphuthumayo emphakathini kodwa sisenendawo yokwenza ngcono ukuze kufinyelelwe esihlokweni sikazwelonke.
Lesi yisinqumo sikaKhomishana Wamaphoyisa Nobugebengu wakulesi sifunda uLisa Townsend ngemuva kwetafula leligi elichaza ukuthi kuthatha isikhathi esingakanani ukuphendula izingcingo ze-999 lishicilelwe okokuqala ngqa namuhla.
Idatha ekhishwe yiHhovisi Lasekhaya kuwo wonke amabutho e-UK ikhombisa ukuthi phakathi kuka-1 Novemba 2021 kuya ku-30 Ephreli 2022, Amaphoyisa aseSurrey ayengomunye wamabutho ayishumi aphezulu enza izingcingo ezingama-82% ze-999 eziphendulwe kungakapheli imizuzwana eyi-10.
Isilinganiso sikazwelonke sasingama-71% futhi munye kuphela umbutho okwazile ukufinyelela umgomo wokuphendula izingcingo ezingaphezu kuka-90% ngemizuzwana eyi-10.
Imininingwane manje izoshicilelwa njalo njengengxenye yomkhankaso wokwandisa ukucaca kanye nokwenza ngcono izinqubo kanye nesevisi emphakathini.
UKhomishana uLisa Townsend uthe: “Ngijoyine amashifu amaningi esikhungweni sethu sokuxhumana kusukela ngaba uKhomishana futhi ngizibonele mathupha indima ebalulekile eyenziwa ngabasebenzi bethu ngo-24/7 ukuba yindawo yokuqala yokuxhumana nemiphakathi yethu.
“Sivame ukukhuluma ngodaba lwamaphoyisa futhi umsebenzi oncomekayo owenziwa yilaba basebenzi usenhliziyweni yalokho. Ucingo lwe-999 lungaba yindaba yempilo noma yokufa ngakho-ke isidingo kukho sikhulu endaweni enengcindezi ephezulu ngempela.
“Ngiyazazi izinselelo ubhubhane lwe-Covid-19 olwethulwe emaphoyiseni bezinzima kakhulu kubasebenzi besikhungo sethu sokuxhumana ngakho ngifuna ukubonga bonke egameni lezakhamizi zaseSurrey.
“Umphakathi ulindele kufanele ukuthi amaphoyisa aphendule izingcingo ze-999 ngokushesha nangempumelelo, ngakho-ke kuyangijabulisa ukubona ukuthi imininingwane ekhishwe namuhla ikhombisa ukuthi Amaphoyisa aseSurrey aphakathi kwamasosha ashesha kakhulu uma kuqhathaniswa namanye amabutho.
“Kodwa kusenomsebenzi okufanele wenziwe ukuze kufinyelelwe esihlokweni sikazwelonke sezingcingo eziphuthumayo ezingama-90% eziphendulwe ingakapheli imizuzwana eyi-10. Ngokuhambisana nendlela uMbutho osebenza ngayo ekuphenduleni inombolo yethu ye-101 engeyona eyezimo eziphuthumayo, lokhu ngizokubhekisisa futhi ngibambe i-Chief Constable ukuba iphendule ngokuqhubekela phambili.