Impendulo kaKhomishana kumbiko we-HMICFRS: PEEL 2023–2025: Ukuhlolwa Kwamaphoyisa aseSurrey

1. Uphawula kukaKhomishana Wamaphoyisa Nobugebengu:

• Kwangijabulisa kakhulu ukubona ukuthi uMbutho uyashesha ukuletha izephulamthetho phambi kobulungiswa, futhi ususa izephula-mthetho ezisezingeni eliphansi zisuke empilweni yobugebengu. Izindlela ezintsha zamaPhoyisa aseSurrey avikela ngazo izakhamuzi kanye nokunqanda ukona kabusha, ikakhulukazi ngokuhlunyeleliswa kwezimilo, nazo ziye zagqanyiswa.
• Into engcono kakhulu kubo bonke abangase babe yizisulu wukunqanda ubugebengu ukuthi bungenzeki kwasekuqaleni ngokufundiswa nokuhlunyeleliswa kwezimilo zabenzi bokubi, lapho kungenzeka khona. Kungakho ngijabula ngokuthi abahloli baphawule indima ebalulekile yenkonzo yethu ye-Checkpoint Plus, uhlelo lokushushisa oluhlehlisiwe olunesilinganiso sokuphinda ona kabusha esingamaphesenti angu-6.3, uma kuqhathaniswa namaphesenti angu-25 alabo abangayisebenzisi lolu hlelo. Ngiyaziqhenya kakhulu ngokusiza ngezimali lolu hlelo oluhle kakhulu.
• Umbiko we-HMICFRS uthi intuthuko iyadingeka uma kuziwa ekuxhumaneni komphakathi namaPhoyisa aseSurrey, futhi kuyangijabulisa ukusho ukuthi lezo zinkinga sezihlangene kahle ngaphansi kweChief Constable entsha.
• NgoJanuwari, siqophe ukusebenza okungcono kakhulu kokuphendula izingcingo ezingu-101 kusukela ngo-2020, futhi ngaphezu kwamaphesenti angu-90 wezingcingo ezingu-999 manje eziphendulwa phakathi kwamasekhondi angu-10.
• Udaba olubalulekile esibhekene nalo wumthamo wezingcingo ezingahlangene nobugebengu. Izibalo zamaphoyisa aseSurrey zibonisa ukuthi ucingo olungaphansi kolulodwa kweziyisihlanu - cishe amaphesenti ayi-18 - lumayelana nobugebengu, futhi ngaphansi nje kwamaphesenti angama-38 amakwe 'njengokuphepha/inhlalakahle yomphakathi'.
• Ngokuvumelanayo, ngo-Agasti 2023, izikhulu zethu zachitha amahora angaphezu kuka-700 nabantu abasenkingeni yezempilo yengqondo - inani eliphakeme kakhulu lamahora ake aqoshwa.
• Kulo nyaka sizokwethula i-'Right Care, Right Person in Surrey', okuhloswe ngayo ukuqinisekisa ukuthi labo abahlushwa impilo yabo yengqondo babonwa ngumuntu ongcono kakhulu ukubasekela. Ezimweni eziningi, lokhu kuzoba uchwepheshe wezokwelapha. Kulo lonke elaseNgilandi naseWales, kulinganiselwa ukuthi lolu hlelo luzokonga amahora ayisigidi esikhathi samaphoyisa ngonyaka.”
• Izisulu zodlame olubhekiswe kwabesifazane namantombazane kumele zithole konke ukwesekwa ezikudingayo, futhi abahlaseli bazo babhekane nengalo yomthetho lapho kungenzeka khona. Ukubika udlame locansi emaphoyiseni kuyisenzo sesibindi sangempela, futhi uMphathi Omkhulu kanye nami sizibophezele ekuqinisekiseni ukuthi laba abasindile bayohlala bethola okungcono kakhulu emaphoyiseni.
• Ngiyaqiniseka, njengoba ngethemba ukuthi izakhamuzi zizoba njalo, ukuthi uConstable Omkhulu uzibophezele ekuqinisekiseni ukuthi zonke izenzo zobugebengu ezibikwa eMbuthweni zirekhodwa ngokunembile, nokuthi yonke imigudu efanele yokuphenya iyalandelwa, kanye nokuthi izigebengu zisukelwa ngokungakhathali.
• Kunomsebenzi okufanele wenziwe, kodwa ngiyazi ukuthi wonke amaphoyisa kanye nabasebenzi baseSurrey Police basebenza kanzima kangakanani nsuku zonke ukugcina izakhamuzi ziphephile. Wonke umuntu uzozibophezela ekwenzeni intuthuko edingekayo.
• Ngicele umbono weChief Constable mayelana nombiko, njengoba eshilo:

Njengomphathi omusha wamaPhoyisa ase-Surrey mina, kanye nethimba lami lobuholi obuphezulu, siyawamukela umbiko oshicilelwe yi-His Majest's Inspectorate of Constabulary and Fire and Rescue..

Kufanele silwe nobugebengu futhi sivikele abantu, sizuze ukwethenjwa nokwethenjwa yimiphakathi yethu yonke, futhi siqinisekise ukuthi silapha kuwo wonke umuntu osidingayo. Yilokhu umphakathi waseSurrey okulindele ngokufanelekile emaphoyiseni. Akufanele neze sikuthathe kalula ukwethenjwa kwemiphakathi yethu. Kunalokho, kufanele sicabange ukuthi kuzo zonke izindaba, isigameko nophenyo, ukwethenjwa kufanele kuzuzwe. Futhi lapho abantu besidinga, kufanele sibe khona ukuze sibasize.

2. Inqubekelaphambili Ngokumelene Nezincomo

ISINCOMO 1 - Ezinyangeni ezintathu, Amaphoyisa aseSurrey kufanele athuthukise ikhono lawo lokuphendula izingcingo eziphuthumayo ngokushesha ngokwanele.

• Ukulandela ukukhathazeka okuvela ku-HMICFRS mayelana nokushesha kokuphendula izingcingo eziphuthumayo, Amaphoyisa aseSurrey enze izinguquko ezimbalwa ezibalulekile. Lezi zinguquko seziqalile ukuveza imiphumela emihle. Idatha yekholi ibonisa ukuthuthuka kwenyanga nenyanga: 79.3% ngo-Okthoba, 88.4% ngoNovemba, kanye no-92.1% ngo-December. Kodwa-ke, i-HMICFRS iphawule ukuntenga kobuchwepheshe phakathi kwedatha yekholi evela ku-BT kanye neyamaphoyisa aseSurrey namanye amabutho esifunda. Yidatha yekholi ye-BT okuzohlolwa ngayo ukusebenza kuka-Surrey. NgoNovemba, idatha ye-BT iqophe izinga lokuthobela elingu-86.1%, elingaphansi kancane kunezinga elibikiwe le-Surrey elingu-88.4%. Nokho, lokhu kubeke i-Surrey endaweni yama-24 ezingeni likazwelonke futhi okokuqala ngaphakathi kwe-MSG, okumaka ukukhuphuka okuphawulekayo kusuka ku-73.4% kanye nendawo yama-37 kuzwelonke kusukela ngo-April 2023. Kusukela lapho, kube nokuthuthuka okwengeziwe ekusebenzeni.
• Umbutho wethule uchungechunge lwezinyathelo zokubhekana nalesi sincomo, okuhlanganisa noNsumpa owengeziwe owengamele ukuthintana nomphakathi kokuqala futhi asebenze mayelana Nomuntu Olungile Wokunakekela Ilungelo (RCRP). Babika ngqo kuNhloko Yokuxhumana Nokuthunyelwa. Ngaphezu kwalokho, uhlelo olusha lwezingcingo - I-Joint Contact and Unified Telephony (JCUT) - yethulwe mhla zi-3 kuMfumfu wezi-2023, ivumela i-Interactive Voice Response (IVR) ethuthukisiwe, eqondisa abafonayo eminyangweni efanele futhi yethula ukuphendulwa kwezingcingo kanye nokubika okungcono ngokukhiqiza. Amandla ayaqhubeka nokusebenza nabahlinzeki ukuze kwandiswe amathuba uhlelo oluwahlinzekayo, ukuthuthukisa isevisi umphakathi oyitholayo kanye nokwandisa amandla obamba izingcingo.
• Ngo-Okthoba, Amaphoyisa aseSurrey athula uhlelo olusha lokuhlela olubizwa ngokuthi i-Calabrio, oluhlanganisa ne-JCUT ukuze kuthuthukiswe ukubikezela kwesidingo sezingcingo nokuqinisekisa ukuthi amazinga abasebenzi ahambisana ngokufanele nalesi sidingo. Lesi sinyathelo sisasesigabeni saso sokuqala, futhi uhlelo kusamele luqongelele iqoqo eliphelele ledatha. Imizamo isaqhubeka yokucebisa idatha yalolu hlelo isonto nesonto, okuhloswe ngayo ukucolisa indlela okulawulwa ngayo. Njengoba lolu hlelo luba nedatha eningi ngokuhamba kwesikhathi, luzofaka isandla kuphrofayili enembe kakhudlwana yesidingo sokuxhumana nomphakathi samaphoyisa aseSurrey. Ukwengeza, ukuhlanganiswa kwe-Vodafone Storm kuzokwenza lula ukuthunyelwa kwama-imeyili ngokuqondile kuma-Contact Agents, okuhlinzeka ngemininingwane eyengeziwe ngamaphethini esidingo kanye nokusebenza kahle kokulethwa kwesevisi.
• “I-Resolution Pod” ibe bukhoma ku-Contact Center (CTC) ngomhla ka-24 Okthoba 2023, ukuze kuqinisekiswe ukuthi izingcingo zisingathwa ngokuyimpumelelo. I-Resolution Pod ihloselwe ukusebenza ngobuhlakani ukuze kuncishiswe inani lokuhlola elidingekayo ekuqaleni, okuvumela izikhathi ezimfishane ezicingweni futhi ngenxa yalokho kukhululwe opharetha ukuthi baphendule okwengeziwe. Isibonelo, ngokusetshenziswa okubalulekile okuphansi, umsebenzi wokuphatha ungathunyelwa kuphodi yokuxazulula ukuze kuqhutshekwe. Inani labasebenzisi abasebenza ku-Resolution Pod liyashintshashintsha kuye ngesidingo.
• Kusukela mhla lu-1 kuNovemba 2023, Abaphathi Bezigameko Ze-Force (FIM) bathathe izintambo zokuphatha abaphathi be-CTC, okuvumela ukuphathwa okuphumelelayo kwesidingo nobuholi obubonakalayo. Umhlangano wansuku zonke wokuqina owawuholwa yi-FIM enabaphathi abavela ku-CTC kanye Nophiko Lokuphathwa Kwezehlakalo (OMU) / Ithimba Lokubuyekeza Isigameko (IRT) nalo lwethulwa. Lokhu kunikeza ukubuka konke kokusebenza kula mahora angu-24 adlule futhi kusiza ukuhlonza amaphuzu amancane afunekayo emahoreni angu-24 ezayo ukuze ulawule kangcono ukukhiqiza ngalezo zikhathi ezibalulekile.
  
  

INCOMO 2 – Ezinyangeni ezintathu, Amaphoyisa aseSurrey kufanele ehlise izingcingo ezingezona eziphuthumayo oshaye ucingo azilahlayo ngoba aziphendulwa.

• Izinguquko ezenziwe ku-Contact and Training Centre (CTC) ziholele ekwehleni okukhulu kwezinga lokuyeka izingcingo, zehla zisuka ku-33.3% ngo-Okthoba zaya ku-20.6% ngoNovemba, zaphinde zafinyelela ku-17.3% ngoZibandlela. Ukwengeza, izinga lempumelelo lemizamo yokubuyisela emuva ngoZibandlela lifinyelele ku-99.2%, okwanciphisa ngempumelelo izinga lokulahlwa nangaphezulu, lisuka ku-17.3% laya ku-14.3%.
• NjengokweSincomo 1, ukuqaliswa kokusetshenziswa kwesistimu yocingo oluthuthukisiwe kuthuthukise kakhulu ukusebenza kahle kokufona emuva futhi kwenze kwaba lula ukuqondisa kabusha izingcingo ngqo emnyangweni ofanele. Lokhu kuqinisekisa ukuthi izingcingo zidlula Isikhungo Sokuxhumana Nokuqeqesha (CTC), okuvumela opharetha ukuthi baphathe umthamo omkhulu wamakholi angenayo futhi bakhulise ukukhiqiza kwabo. Ngokuhlangana nohlelo olusha lokuhlela, i-Calabrio, lokhu kusetha kulindeleke ukuthi kuholele ekuphathweni okungcono kwesidingo. Njengoba i-Calabrio iqongelela idatha eyengeziwe ngokuhamba kwesikhathi, izonika amandla abasebenzi abanembe kakhudlwana, iqinisekise ukuthi izisebenzi ezanele ziyatholakala ukuze zifane nenani lezingcingo ngezikhathi ezifanele.
• Kusukela ekuqaleni kukaFebhuwari imihlangano yokusebenza yanyanga zonke izobanjwa Abaphathi Bokusebenza abanama-FIM Nabaphathi, ukuze bakwazi ukuphatha amaqembu abo besebenzisa idatha manje etholakala e-JCUT. 
• I-Resolution Pod yethulwe ngenhloso yokunciphisa inani lesikhathi esichithwa yilabo abafonayo abangu-101 ocingweni. Ngokuxazulula izinkinga ngempumelelo kakhudlwana, lesi sinyathelo sihloselwe ukwenza abashaya izingcingo batholakalele izingcingo ezengeziwe, okufanele zibe negalelo ekwehliseni izinga lokuyekwa kwezingcingo.
• Njengengxenye yokuphatha izinombolo zabasebenzi okubaluleke kakhulu ekusebenzeni, amandla ahlole ukugula kwe-CTC ukuze aqinisekise ukuthi lokhu kulawulwa ngempumelelo ngangokunokwenzeka. Iqembu elilawula ukugula lamasonto onke amabili, eliphethwe abahloli abakhulu be-HR, selisunguliwe futhi lizoba nomhlangano wanyanga zonke wamakhono neNhloko Yokuxhumana Nokuthunyelwa. Lokhu kuzoqinisekisa ukugxila nokuqonda izindaba ezibalulekile ngaphakathi kwe-CTC ukuze kube nezinyathelo ezifanele zokuphatha abantu nezinombolo zabasebenzi.
• Amaphoyisa ase-Surrey asebenzisana noMholi Wezokuxhumana woHlelo Lokuxhumana Nomphakathi Lwedijithali lwe-NPCC. Lokhu ukuhlola izinketho ezintsha zedijithali, ukuqonda ukuthi yiziphi izinto ezisebenza kahle ezenziwayo kanye nokwakha ukuxhumana nalawa mandla.
  
  

ISINQUMO 3 - Ezinyangeni eziyisithupha, Amaphoyisa ase-Surrey kufanele aqinisekise ukuthi abafonayo abaphindayo bahlonzwa njalo ngababamba izingcingo.

• NgoFebhuwari 22, 2023, Amaphoyisa aseSurrey ashintshela ohlelweni olusha lwe-Command and Control olubizwa ngokuthi i-SMARTStorm, ethatha indawo yesistimu yangaphambilini, i-ICAD. Lokhu kuthuthukiswa kwethule ukuthuthukiswa okuningana, ikakhulukazi ikhono lokuhlonza abafonayo abaphindayo ngokusesha amagama abo, ikheli, indawo, kanye nenombolo yocingo.
• Nokho, o-opharetha okwamanje badinga ukwenza ukusesha okwengeziwe ukuze baqonde ngokugcwele imininingwane ephathelene nabafonayo nanoma ibuphi ubungozi okungenzeka banabo. Ukuze uthole imininingwane ngezigameko eziphindaphindiwe, opharetha kufanele bafinyelele i-SMARTStorm noma olunye uhlelo, i-Niche. Ukuze kuthuthukiswe ukunemba kokucwaningwa kwamabhuku nokuhlonza ukungathobeli, amandla aphakamise ukungezwa kwesici ku-SMARTStorm. Lesi sici sizobonisa uma u-opharetha efinyelele umlando wangaphambilini womshayi ucingo, elungiselela ukungenelela kokufunda nokuqeqeshwa okuqondisiwe. Ukuqaliswa kwalesi sici sokulandelela kulindeleke ekupheleni kukaFebhuwari futhi kulindeleke ukuthi kufakwe ohlakeni lokuqapha ukusebenza.
• NgoDisemba 2023, Amaphoyisa aseSurrey ayesewushintshile umbuzo wokuxhumana osethiwe ukuze aqinisekise ukuthi abaqhubi bakhomba ngempumelelo abafonayo abaphinda futhi benza ngokucophelela. Ithimba Lokulawula Ikhwalithi (i-QCT) liqaphe le nqubo ngokuhlola okungahleliwe ukuze kuqinisekiswe ukulandelwa kwamazinga amasha, abantu abangayilandeli imithetho bezoziphendulela. Lokhu kugxila ekuhlonzeni nasekulawuleni abafonayo abaphindayo nakho kuyagcizelelwa kumaseshini okuqeqesha. Ngaphezu kwalokho, uma i-RCRP (Uhlelo Lokunciphisa Ofonayo oluphindayo) seluqalisiwe, lezi zinyathelo zokuqinisekisa zizoba yingxenye evamile yenqubo.
  
  

ISINCOMO 4 - Ezinyangeni eziyisithupha, Amaphoyisa ase-Surrey kufanele ahambele izingcingo zenkonzo ngokuhambisana nezikhathi zawo zokuya ezishicilelwe.

• Amaphoyisa ase-Surrey enze ukubuyekezwa okuphelele kohlelo lwawo lokugreda kanye nezikhathi zokuphendula, ngenhloso eyinhloko yokuthuthukisa izinga lezinsizakalo ezilethwa emphakathini. Lokhu kubuyekezwa kuhilele ukubonisana okubanzi nabo bobabili Ochwepheshe BeziFundo Bangaphakathi nabangaphandle (ama-SME), abahola boMkhandlu Kazwelonke Wabaphathi Bamaphoyisa (NPCC), Ikolishi LezobuPhoyisa, kanye nabamele umbutho wamaphoyisa oholayo. Le mizamo yafinyelela umvuthwandaba ekusungulweni kwemigomo emisha yesikhathi sokuphendula kwamaphoyisa ase-Surrey, eyavunywa ngokusemthethweni yiBhodi Lenhlangano Yamandla ngoJanuwari 2024. Njengamanje, umbutho wamaphoyisa uphezu kwezinhlelo zokunquma izinsuku eziqondile zokuqalisa lezi zinhloso ezintsha. Lesi sigaba sokulungiselela sibalulekile ukuze kuqinisekiswe ukuthi konke ukuqeqeshwa okudingekayo, ukuxhumana, kanye nokulungiswa kwezobuchwepheshe kubhekwana nayo yonke indawo futhi kusezindaweni ezigcwele ngaphambi kokuba okuhloswe isikhathi sokuphendula okusha kuqaliswe ngokusemthethweni.
• Ukulethwa ngoDisemba 2023 Kwedeshibhodi Yokusebenza Kokuthintana kuvumela ukufinyelela “bukhoma” ukuze uthole idatha yekholi eyayingatholakali ngaphambilini, ukuthuthukiswa okubalulekile kobuchwepheshe. Lokhu kugqamisa ngokuzenzakalela ubungozi bokusebenza ku-FIM, njengokumaka isikhathi sokuthunyelwa ngakunye, ukusetshenziswa okuseduze nokwephula okuhlosiwe, izibalo ezisebenzisekayo kanye nezikhathi ezimaphakathi zokuphakelwa phakathi noshintsho ngalunye. Le datha inika amandla i-FIM ukuthi ilawule izinqumo zokuphakwa ukuze kuncishiswe ubungozi bokusebenza ngokuhambisana nobungozi bokusebenza. Ukwengeza, ukwethulwa kwemihlangano yokubamba nsuku zonke (eqale mhla lu-1 kuLwezi wezi-2023) kunikeza ukwengamela kusenesikhathi kwesidingo sokuphatha izehlakalo nokusatshalaliswa ngempumelelo.

ISINQUMO 5 - Ezinyangeni eziyisithupha, Amaphoyisa ase-Surrey kufanele aqinisekise ukuthi kukhona ukugadwa okusebenzayo kwezinqumo zokusatshalaliswa ngaphakathi kwegumbi lokulawula.

• I-JCUT ihlonza abashaya izingcingo mahhala ukuze bathuthukise ukusebenza futhi bakhulule Abaqondisi. Ukulethwa Kwedeshibhodi Yokusebenza Kokuthintana ngo-December kwenze i-SMT yokuxhumana ikwazi ukumisa amazinga amasha okusebenza kuma-FIM. Lokhu kusekelwa ukwanda kukaZibandlela kwe-FIM eyengeziwe phakathi nezikhathi zokufunwa okuphezulu. Okulindelekile ukuthi umphathi uzobuyekeza zonke izehlakalo ezehlisiwe noma ezibanjwayo, eduze kwaso sonke isigameko lapho isikhathi sethu sokuphendula esishiwo singafinyelelwanga. Amazinga okusebenza azoqashwa yi-SMT ngemihlangano yokusebenza kokuxhumana ukuze kuqinisekiswe ukuthi amazinga ayahlangatshezwa futhi ayagcinwa.
  
  

3. Inqubekelaphambili Emelene Nezindawo Zokuthuthukiswa

INDAWO YOKUTHUTHUKISA 1 - Amaphoyisa avame ukuhluleka ukurekhoda amacala ocansi, ikakhulukazi ukuhlukunyezwa ngokocansi, namacala okudlwengula.

• Ukuqeqeshwa nge-ASB, ukudlwengula kanye nokuqoshwa kwe-N100 kuhlinzekwe kuwo wonke ama-rotas amahlanu e-CTC futhi i-TQ&A isibuyekeziwe futhi yachitshiyelwa ukuze isize ngokuqoshwa kobugebengu okulungile. Ukuqinisekisa ukuthobela umthetho wokucwaningwa kwamabhuku kwangaphakathi manje sekuyinsakavukela, njengoba uZibandlela ekhombisa izinga lamaphutha elingu-5% lobugebengu bamanje be-N12.9, ukuthuthuka okuphawulekayo kusuka esilinganisweni samaphutha esingu-100% ekutholweni kwe-PEEL yokuhlolwa. Lokhu kuchitshiyelwe futhi abasebenzi bafundiswa. I-Public Protection Support Unit (PPSU) manje ibuyekeza zonke Izigameko 'Ezisanda Kudaleka' Zokudlwengula (N66.6's) ukuze ziqinisekise ukuthi iCrime Data Integrity (CDI) iyahambisana nenqubo ye-N100 kanye nokuhlonza ubugebengu okungenzeka bugejiwe, okufundiwe kuyimpendulo.
• Umkhiqizo we-CDI Power-Bi okhomba lokhu okulandelayo: Izehlakalo Zokudlwengula Nokuhlukumeza Ngokocansi (i-RASSO) ezingenakho 'izigaba zezibalo', izehlakalo ze-RASSO nezisulu eziningi, kanye neze-RASSO nabasolwa abaningi, zenziwe. Uhlaka lokusebenza selwekhiwe futhi kwavunyelwana nabaPhathi Bezigaba kanye neNhloko Yokuvikeleka Komphakathi. Isibopho sokuthobelana nezidingo ze-CDI kanye nokulungisa izinkinga sizohambisana nabahloli abakhulu bokusebenza kanye neThimba Eliphenya Amacala Ocansi (SOIT) Umhloli Omkhulu.
• Amandla asebenzisana namabutho enzayo aphezulu amathathu (ngokwezigaba Zokuhlola ze-HMICFRS) kanye namandla e-MSG. Lokhu okokuhlonza izinhlaka nezinqubo la mandla anazo ukuze kuzuzwe amazinga aphezulu okuthobela i-CDI.
  
  

INDAWO YOKUTHUTHUKISA 2 - Amandla adinga ukuthuthukisa indlela aqopha ngayo idatha yokulingana.

• Inhloko Yokuphathwa Kolwazi ihola umsebenzi wokuthuthukisa indlela amandla aqopha ngayo idatha yokulingana. Imibandela yokusebenza komsebenzi isiqediwe futhi izovumela amandla ukuthi alandelele ukuqedwa kokuthuthukiswa kanye nokuqinisekisa ukuthuthukiswa okuqhubekayo. Ukuze kuthotshelwe umthetho ngokushesha amazinga okuqoshwa kohlanga kuyo yonke Imiyalo akhishwa ukuze ahlolwe njengendawo yokusebenza ye-Force Service Board (FSB) emile. Ukuthuthukiswa komkhiqizo wokuqeqeshwa Kwekhwalithi Yedatha ye-Niche kuyaqhubeka njengoba kuzoqalwa ngoMashi 2024 kubo bonke abasebenzisi be-Niche. Umkhiqizo wekhwalithi yedatha we-Power Bi uceliwe ukuze uthuthukiswe.
  
  

INDAWO YOKUTHUTHUKISA 3 – Amandla kumele enze ngcono indlela aqopha ngayo ubugebengu uma kubikwa ukuziphatha okungahambisani nomphakathi.

• NgoZibandlela wezi-2023 imihlangano yesithangami yenziwa nabasebenzi be-CTC maqondana namacala okungenzeka ukuthi angaphakathi kwe-ASB kanye nezinhlobo zobugebengu ezihlale zigejwa: Umyalelo Womphakathi - Ukuhlukumeza, Ukuhleleka Komphakathi - S4a, Ukuvikelwa Ekuhlukunyezweni, Ukulimala Kobugebengu & AmaComms anonya. Ukucwaninga okugcwele kwenziwa ngasekupheleni kukaJanuwari 2024 ukuze kuhlolwe umthelela ovela ekuqeqeshweni kwe-CTC. Ngaphezu kokuqeqeshwa kwe-CTC, imibono ye-ASB izofakwa emzuliswaneni olandelayo wezinsuku ze-Neighbourhood Policing Teams Continuous Professional Development (NPT CPD) (kusukela ngoJanuwari kuya kuJulayi 2024), nakuzo zonke izifundo zokuqala zabahloli.
• I-TQ&A ye-ASB ibuyekeziwe futhi umbhalo obuyekeziwe uzilayisha ngokuzenzakalelayo lapho i-CAD ivulwa njenganoma yimaphi amakhodi okuvula angu-3x ASB. Manje sekunemibuzo emibili esifanekisweni ehlola indlela yokuziphatha kanye namanye amacala aziswayo. Ithimba Lezokucwaninga Ngezimboni lenze isibuyekezo ezenzweni ezingama-50 selokhu kwenziwa izichibiyelo futhi labonisa ukuthi i-ASB TQ&A yasetshenziswa ama-86% esikhathi. Okufundiwe kanye nempendulo sekunikeziwe futhi kuzolandelwa ukucwaningwa kwamabhuku ukuze kuthuthukiswe futhi kugcinwe ukuthotshelwa kwemithetho.
• Ibutho belisebenzisana namabutho angcono kakhulu, okuphawula iWest Yorkshire. Amaphoyisa ase-Surrey ahlola ngokugcwele i-CPD eku-inthanethi ukuze bonke abasebenzi bafinyelele kuzo ukuze baqhubeke nokufunda. Amaphoyisa aseSurrey aholayo abuyekeze iphakethe lokuqeqeshwa laseWest Yorkshire ngokugcwele futhi akwazi ukufinyelela emikhiqizweni ebalulekile. Lokhu kuzothatha indawo yokuqeqeshwa kwethu kwamanje, uma sekuhlotshaniswa ne-Surrey Police futhi kwakhiwe amaphakheji amasha okufunda.
• Ibhodi lokuSebenza le-ASB elizinyanga ezimbili lasungulwa ngoJanuwari ukuze kuthuthukiswe ukuqoshwa kwe-ASB nokuthathwa kwesinyathelo. Ibhodi izoletha ukuziphendulela kanye nokwengamela kwayo yonke iminyango ethintekayo ku-ASB ibe yibhodi elilodwa elinomthwalo wokushayela ukusebenza kahle. Ibhodi lizoba nokwengamela ukubhekana nezinkinga ezihlonzwe ekucwaningweni kwamabhuku njalo ngekota futhi lizogqugquzela ukuthobela imithetho yabasebenzi ngokugqamisa ukusebenza kahle nokuphonsela inselelo ukungenzi kahle komsebenzi. Ibhodi lizoqhuba umsebenzi wokunciphisa ubugebengu obufihlekile ngaphakathi kwezehlakalo ze-ASB futhi lizoba yinkundla yabathameleli boPhiko ukuze babelane ngomkhuba ongcono kakhulu we-ASB kuzo zonke izifunda neziFunda.
  
  

INDAWO YOKUTHUTHUKISA 4 – Umbutho kufanele wazise umphakathi njalo ukuthi, ngokuhlaziya nokuqapha, uqonda futhi uthuthukise kanjani indlela osebenzisa ngayo amandla kanye nokumisa nokusesha amandla.

• Amandla ayaqhubeka nokubamba imihlangano yekota ethi Stop & Search and Use of Force, rekhoda amaminithi omhlangano, kanye ne-matrix yokulandelela izenzo ezabiwe. Ukuze wazise umphakathi ngamaminithi omhlangano avela kuPhaneli Yokucubungulisisa Kwangaphandle kanye nemihlangano yeBhodi Lokubusa Kwangaphakathi yanjalo ngekota alayishwa kusizindalwazi samandla, ngaphansi kwamathayili asebenzisanayo angatholakala ngaphansi kwethayili elithi Stop & Search and Use of Force elizinikele ekhasini lokuqala. kuwebhusayithi ye-Surrey Police.
• Amandla engeze idatha yokungalingani kukho kokubili okuthi Misa & Usesho kanye nokusetshenziswa kokuphoqelela ama-PDF ekhasi elilodwa kuwebhusayithi yangaphandle. Umkhiqizo wokusebenza wekota oveza imininingwane enemininingwane yedatha yonyaka owenziwe ngamathebula, amagrafu, nokulandisa okubhaliwe nawo uyatholakala kuwebhusayithi yamandla.
• Umbutho ucubungula izindlela ezisebenzayo zokwazisa umphakathi ngale datha ngokusebenzisa eminye imithombo yezindaba ezofinyeleleka ngokwengeziwe. Isigaba esilandelayo se-AFI sicatshangelwa ukuthi siyisebenzisa kanjani le datha ukuze sithuthukise ukusebenzisa kwethu amandla okuma nawokusesha futhi sikushicilele lokhu emphakathini.
  
  

INDAWO YOKUTHUTHUKISA 5 – Amandla awaphumeleli ngokuqhubekayo imiphumela efanele kwabahlukunyezwayo.

• Ngo-December 2023, amanani enkokhiso yakwa-Surrey akhuphuke afinyelela ku-6.3%, esuka esilinganisweni sonyaka esingu-5.5% esibonwe ezinyangeni eziyi-12 ezedlule. Lokhu kwenyuka kubhalwe phansi ngoNovemba ohlelweni lwe-IQuanta, olukhombise ukwenyuka ngesivinini ukusuka ezingeni langonyaka odlule lika-5.5%, lisondela enkambweni yezinyanga ezintathu eya ku-8.3%. Ngokukhethekile, izinga lokukhokhiswa kwamacala okudlwengula selithuthuke lafinyelela ku-6.0% njengoba kubikiwe ku-IQuanta, okukhuphule izinga lika-Surrey lisuka endaweni yama-39 liye kweyama-28 ngenyanga eyodwa nje kuphela. Lokhu kukhombisa ukuthuthuka okukhulu ezinqubweni zezomthetho zaseSurrey, ikakhulukazi ekusingatheni amacala okudlwengula.
• Ithimba Lokweseka I-Falcon selikhona manje futhi inhloso ukuthi leli thimba lihlole ubugebengu bezigaba, lihlonze futhi liqonde izingqikithi nezinkinga ezifanayo futhi libhekane nazo ngokungenelela okuhlosiwe. Ukuze kuhlinzekwe ukuhlolwa kwekhwalithi yophenyo kanye nekhono lomphenyi/lomphathi ukubuyekezwa komsebenzi wamaQembu Okuhlukunyezwa Kwasekhaya (i-DAT) okuqale ngomhla ka-3 Januwari 2023 futhi kulindeleke ukuthi kuthathe amaviki angu-6 ukuphothula. Imiphumela izothunyelwa ku-Falcon Investigation Standards Board.
• Leli bhodi lizophinde liqhubekisele phambili umkhuba omusha ozothuthukisa imiphumela yabahlukumezekile. Isibonelo salokhu uMhloli Omkhulu okwamanje oholayo ekuqashelweni kobuso bamasosha futhi wenza uhlelo olunenjongo yokwandisa ukusetshenziswa kwesofthiwe yokuqaphela ubuso ye-PND yezithombe ze-CCTV. Ukusetshenziswa kokuqashelwa kobuso kwe-PND kunikeza ithuba lokuba Amaphoyisa aseSurrey andise isibalo sabasolwa abahlonziwe, okuholela emiphumeleni emihle kakhulu yezisulu. Ngaphezu kwalokho ukubuyekezwa kokweba ezitolo kuhlonze ukuthi isizathu esikhulu sokuvulwa kwecala ukuthi iCCTV ayinikezwa yibhizinisi. Ukuhlaziya okwengeziwe manje kuyenzeka ukuze kutholakale izitolo ezivame ukuba yizisulu futhi ezinezinga eliphansi lokubuyiswa kwama-CCTV. Kuzobe sekuklanywa izinhlelo ze-Bespoke zokunqoba izinkinga zabo ezithile.
• Ukuze kuthuthukiswe ukusetshenziswa Kwezinqumo Zomphakathi (CR) umphathi we-CR kanye Nemiphumela Yobugebengu (CRCO) usesesikhundleni futhi okwamanje igunya Lomhloli Oyinhloko liyadingeka kuwo wonke ama-CR. Wonke ama-CR abuyekezwa ngumphathi we-CRCO ukuze kuqinisekiswe ukuthotshelwa kwenqubomgomo. Ukubuyekeza kuzokwenziwa ngoFebhuwari 2024 ukuze kuhlolwe ukuthuthukiswa.
• NgoMasingana kwethulwa Uhlelo Lokuthuthukisa Ikhwalithi Yobugebengu ukuze kugxilwe ezindaweni ezithile ezisezingeni lobugebengu. Lokhu kufaka phakathi izindawo ezinjengokufayilishwa ngaphandle komphumela, ukwabiwa kwethimba elingalungile kanye nokuqinisekisa ukuthi umphumela olungile uyarekhodwa.
  
  

INDAWO YOKUTHUTHUKISA 6 – Lapho kusolakala ukuthi umuntu omdala onezidingo zokunakekelwa kanye nokwesekwa uyahlukunyezwa noma akanakiwe, umbutho kufanele ubavikele futhi wenze uphenyo olunzulu ukuze abenzi bobubi babhekane nengalo yomthetho ukuze kunqandeke ingozi.

• Ithimba labadala abasengozini (i-ART) liqale ukusebenza kusukela mhla lu-1 kuMfumfu wezi-2023, futhi manje sekuvunyelwene ngokuthi umshayeli we-ART uzokwelulwa kuze kube sekupheleni kukaNdasa wezi-2024. Lokhu kuzonikeza ithuba lokuqoqa ubufakazi obengeziwe obusekela nokuhlola ubufakazi. yomqondo, ikakhulukazi ephathelene namazinga ophenyo aphathelene nokuvikela abantu abadala.]
• NgoNovemba 2023 i-ART yabamba iqhaza futhi yathamela Inkomfa Yokuvikela Abadala phakathi Nesonto Lokuvikela Abadala eyafinyelela kumalungu angama-470 ezimo eziphuthumayo kanye nezinhlangano ezisebenzisana nazo. Lo mcimbi unikeze izindlela ezinhle kakhulu zokugqamisa umsebenzi we-ART kanye nokukhuthaza ukubaluleka kanye nezinzuzo zophenyo oluhlanganyelwe noma ukusebenza ngokubambisana. I-ART isekelwe ngokugcwele nguSihlalo Ozimele Webhodi Eliphethe I-Surrey Safeguarding Abadala, Isikhulu Esiyinhloko Sezokusebenza se-ASC, Inhloko Yezokuvikela kanye Nezinhloko Zomsebenzi Wokunakekela Okudidiyelwe.
• Selokhu kwethulwe ithimba le-ART umbutho ubona ubungcono ebudlelwaneni nabasebenzi bezigaba kanye namaqembu ochwepheshe amaphakathi. Lokhu kukhombisa intuthuko emazingeni ophenyo futhi kuphinde kuhlonzwe izindikimba ezimayelana nokuntula ukuqonda, okuzoqhutshekwa nakho.
• Ohlelweni lwamanje, iThimba Lokubuyekeza Ukuboshwa (ART) libamba umhlangano wansuku zonke kusukela ngoMsombuluko kuya kuLwesihlanu ngo-10 ekuseni, owaziwa ngokuthi uMhlangano Wokuhlola I-ART. Kulo mhlangano, ithimba linquma ukuthi lizoqhubeka kanjani nophenyo ngalunye. Izinketho yilezi:

1. Thatha lonke uphenyo bese ulunikeza isikhulu se-ART;
2. Gcina uphenyo noMnyango Wokuphenya Ngobugebengu (CID) noma iThimba Lamaphoyisa Omakhelwane (NPT) kodwa ne-ART elawula, isekela, futhi ingenele;
3. Shiya uphenyo ne-CID noma i-NPT, i-ART iqaphe inqubekelaphambili kuphela.
   
   Le nqubo iqinisekisa ukuthi udaba ngalunye lusingathwa ngendlela efanele kakhulu, kusetshenziswa amakhono okwengamela e-ART kuyilapho kuhlanganisa neminye iminyango njengoba kudingeka. Ukuhlolwa kwansuku zonke kube yimpumelelo enkulu ekwenzeni i-ART nokwakha ukuzethemba kwabathatha izinqumo. Kodwa-ke, kusukela ngomhlaka-15 Januwari 2024, i-ART beyizama imodeli ecolisisiwe. Ukuhlolwa kwansuku zonke kuthathelwe indawo uvivinyo olulula lwasekuseni phakathi kukasayitsheni Woseshi We-ART (noma ummeleli) kanye nelungu elilodwa le-PPSU elinesibopho sokuhlanganisa izehlakalo ze-AAR zangaphambilini ezingama-24 (noma ngempelasonto). Injongo yoshintsho ukuthuthukisa ukusebenza kahle nokuhlola indlela ehlukile phakathi nesikhathi sokuhlola. Ngaphezu kwalokho, kwakhiwa i-Niche Workflow ye-ART ezokwenza kube lula nge-DS ukwaba umsebenzi.
   
   

INDAWO YOKUTHUTHUKISA 7 – Amandla adinga ukwenza okwengeziwe ukuze aqonde izidingo zempilo yabasebenzi futhi alungise ngendlela efanele.

• Amandla abone isidingo sokugxila Kokusebenza Kwezempilo ngokuhambisana nokugxila kwangaphambilini ekwelapheni izimpawu, njengezeMpilo Yasemsebenzini. Impendulo Yenhlalakahle izobandakanya ukugxila ekusebenzeni noNsumpa Oyisikhulu ohola Ekusebenzeni Kokusebenza. Izindawo zokuqala okufanele zibuyekezwe ukulayishwa kwecala, ukugadwa kanye ne-121 ngokuphathwa komugqa - ukusekela ibhalansi yempilo yokusebenza enhle phakathi kwamathimba.
• Amandla kade esebenzela ukuthuthukisa inhlalakahle nge-Oscar Kilo Blue Light Framework. Ulwazi kusukela ekuqedeni Uhlaka Olukhanyayo Oluluhlaza luzongena ku-Oscar Kilo futhi lunganikeza ukwesekwa okuzinikele ngokusekelwe ekuhloleni kolwazi oluthunyelwe. Kwenziwa uhlelo lokuthi zingathuthukiswa kanjani ezindaweni ezibuthakathaka ezikhonjiwe.
• Imiphumela evela kuNhlolovo Yombono Wabasebenzi Bangaphakathi ilindeleke ngoFebhuwari 2024. Ngemva kokubuyekezwa kwemiphumela yocwaningo kuzothuthukiswa inhlolovo ye-pulse ukuze inikeze ukuqonda okwengeziwe ngalokho abasebenzi abakudingayo ukuze basekele inhlalakahle yabo kanye nezinto ezinganikezwa amandla.
• NgoNovemba ukubuyekezwa kwakho konke okunikezwayo kokuhlolwa kwengqondo kwaqala. Ukubuyekeza kuzosiza ukukhomba izikhala futhi kuqinisekise ukuthi amandla ahlinzeka ngekhwalithi phezu kobuningi kanye nenani elingcono kakhulu lemali. Ukwengeza, izinhlelo zokuthuthukisa inhlalakahle zibandakanya ukudala ilogi yezindaba nezenzo ukukhombisa amandla alalele bese ephendula izinkathazo zabasebenzi.
  
  

INDAWO YOKUTHUTHUKISA 8 – Amandla kumele enze okwengeziwe ukufaka ukuzethemba kubasebenzi ekubikeni ukucwasa, ubuxhwanguxhwangu kanye nokuziphatha okucwasa ngokwebala.

• Umqondisi Wezinsizakalo Zabantu uhola umsebenzi wokufaka ukuzethemba kubasebenzi ekubikeni ukucwasa, ubuxhwanguxhwangu kanye nokuziphatha okucwasa ngokwebala. Imiphumela yeNhlolovo Yombono Wabasebenzi Yangaphakathi ilindeleke ngoFebhuwari 2024 futhi izokwengeza ulwazi oluthe xaxa ngomthelela walokhu futhi ihlonze noma yiziphi izindawo ezithandwa kakhulu, izindawo noma amaqembu abantu. Ukuqonda okuvela ocwaningweni lwangaphakathi lwabasebenzi, kanye nemininingwane yocwaningo lwabasebenzi be-HMICFRS kuzolekelelwa ngamaqembu okugxilwa kuwo ekhwalithi.
• Kuyenziwa ukubuyekezwa kwazo zonke izindlela abasebenzi abangabika ngazo ukucwaswa, ukuze kutholwe ukuthi zikhona yini ezinye izindlela zokuthwebula imibiko noma kuyadingeka yini ukuphusha ukushicilela. Ngokuhambisana nalokhu, kuzobhekwa ukusakazwa kwedatha kanye nolwazi oluqoqwa ngamanethiwekhi Okweseka Abasebenzi, ukuze kubhekwe kabanzi lokho okwabelwana ngakho ngabasebenzi bethu. Ukubuyekezwa kokuthi ubandlululo lubikwa kanjani kuzogqamisa noma yiziphi izikhala futhi kuvumele amandla ukuthi acabangele ukuthi iyini imigoqo kubantu abaza ngaphambili. Uhlelo lwama-comms lungase ludingeke ukuze kuqiniswe imizila esivele ikhona. 
• Isifundo Samakhono Okusebenza Sabaholi Bomugqa Wokuqala siyaklanywa. Lokhu kuzohlanganisa okokufaka kokuthi ube nezingxoxo eziyinselele kanye ne-PowerPoint elandisiwe ongayisebenzisa emifushane ne-CPD, egqamisa isibopho somuntu siqu sokubika kanye nokubaluleka kokubekela inselele nokubika ukuziphatha okungalungile.
  
  

INDAWO YOKUTHUTHUKISA 9 – Amasosha adinga ukuqonda kangcono ukuthi kungani izikhulu nabasebenzi, ikakhulukazi abasha, befisa ukushiya umbutho.

• Njengoba i-PEEL ibutho lenze izinguquko ezihlanganisa indawo eyodwa yokuxhumana yawo wonke ama-Student Officers. Ngaphezu kwalokho, manje sekunoMhloli ozinikele ozohlangabezana nazo zonke izisebenzi ezibonisa izinselele ezihlobene nokwesula okungase kube khona, ukuze anikeze ukwesekwa kwangaphambi kwesikhathi okulungiselelwe. Lokhu kufakwa kwiBhodi Lamandla, Amandla kanye Nokusebenza (CCPB) ukuze kugxilwe kukho. 
• Ukubuyekezwa kuyaqhubeka ukuze kuncishiswe inani lomsebenzi odingekayo emizileni yezemfundo kulandela impendulo yalezi zinselele. Usuqalile umsebenzi wokuthuthukisa umzila omusha wokungenela, Uhlelo Lokungena Kwephoyisa Lamaphoyisa (PCEP), oluzokwethulwa ngoMeyi 2024. Abasebenzi abafuna ukuthuthela ohlelweni olusha baqashwa futhi barekhodwa ithimba Lokuhlola Nokuqinisekisa.
• Isikhathi sewebhu ye-pre-joiner sibhekwa ukuthi sisebenze ngaphambi kokuthi kunikezwe izinkontileka ukuze kuqinisekiswe ukuthi abazongenela ukhetho bazi ngokugcwele okulindeleke endimeni ngaphambi kokwamukela. Lokhu kuzovumela amakhandidethi ukuthi acabange ngalokho okwethulwayo mayelana nesici nokulindelwe endimeni ngaphambi kokwamukela okunikezwayo.
• Izingxoxo zokuthi zihlale zikhona futhi zitholwa yizo zonke izikhulu nabasebenzi abacabanga ukushiya umbutho. Okunye ukuxhumana nokukhuthaza abasebenzi ukuthi bacele ukongiwa kwemvelo kushicilelwe. Wonke amaphoyisa nabasebenzi abashiya umbutho bathola uhlu lwemibuzo lokuphuma, olunezinga lokubuya elingu-60% kumaphoyisa kanye no-54% kubasebenzi. Isizathu esiyinhloko esibikiwe sokushiya kwamaphoyisa ibhalansi yokuphila komsebenzi kanti isizathu sesibili umthwalo womsebenzi. Kwabasebenzi Bamaphoyisa izizathu ezirekhodiwe zihlobene nokuthuthukiswa kwemisebenzi kanye namaphakheji angcono wezezimali. Lokhu kukhulisa ukuqonda kwezizathu zokushiya kwabasebenzi futhi kunikeze izindawo okufanele kugxilwe kuzo. Ukucatshangelwa manje kuyaqhubeka mayelana nokubuyekezwa kwesimo samandla mayelana nenhlalakahle eyaziswa yilezi zindawo. Lokhu kuzobe sekusetshenziselwa ukushayela impendulo yokusebenza "phezulu komfula".
  
  

INDAWO YOKUTHUTHUKISA 10 - Amandla kufanele aqinisekise ukuthi idatha yawo yokusebenza ikhombisa ngokunembile isidingo esibekwe kubasebenzi bawo.

• I-Force investiment ku-Strategic Insights Team ithuthukise inqubekelaphambili yethu ngokumelene nale AFI kusukela yahlolwa. Ukulethwa kwemikhiqizo yokuqala yiqembu, kuwubufakazi bokuqonda okuthuthukisiwe kwesidingo nomsebenzi, okusekelwa ukubusa okuzoqinisekisa ukuthi imikhiqizo izoqhubeka nokulethwa nokushintshashintsha.
• Inhloko Yethimba Lezobunhloli Bebhizinisi kanye noMphathi Wethimba Le-Strategic Insights baqokwa ngo-December 2023. Ithimba Lezobunhloli Bebhizinisi manje selibukhoma futhi lizophinde likhulise amandla kuzo zombili izindima zikanjiniyela kanye nezoMhlaziyi ukuze kusekelwe ukuphoqelelwa kwe-Strategic Insights.
• Amandla eThimba Le-Strategic Insights ayakhula futhi uDisemba okwakugxilwe kuwo ngokuyinhloko kwaba Ukuthintwa. Lokhu kuholele ekulethweni Kwedeshibhodi Yokuxhumana ethwebula idatha ebukhoma ebingatholakali ngaphambilini futhi evumela ukuhlelwa kwesidingo ukuthi kuqhutshwe idatha. Isigaba esilandelayo ukuletha Amadeshibhodi ahlanganisa idatha ye-HR nedatha ye-Niche. Lokhu kuzovumela inkinga yokusebenza kwezinga le-rota ukuthi ikhonjwe okokuqala ngqa ngokunemba. Lokhu kulindeleke ukuthi kube ngenye yezinto ezibalulekile ekuthuthukiseni ukusebenza kusukela phansi.
• Umsebenzi wakuqala weThimba Lemiqondo Yamasu ubandakanya ukwethulwa KoHlelo Lokuthuthukisa Ikhwalithi Yobugebengu ngoMasingana. Lokhu kusethwe phakathi nezinyanga ezi-3 ukuze kuthuthukiswe ngokumangazayo ukunemba kwedatha yokusebenza njengesigaba sokuqala sokuklanywa ngempumelelo kwesidingo.
  
  

INDAWO YOKUTHUTHUKISA 11 – Umbutho kufanele uqinisekise ukuthi uyasebenza ekulawuleni isidingo futhi ungakhombisa ukuthi unezinsiza ezifanele, izinqubo noma izinhlelo zokuhlangabezana nesidingo kuwo wonke umbutho.

• Ukuze kuqhutshekwe noHlelo Lwethu olwakhiwe ithimba leSikhulu Esiphezulu ngemva kokuqokwa kweChief Constable yethu entsha kujutshwe ukubuyekezwa okugcwele kwemodeli yokusebenza kombutho. Lokhu kuzokwakhela phezu komsebenzi woHlelo Lokuthuthukisa Ikhwalithi Yobugebengu ukuze kuhlinzekwe idatha enembile yokusebenza ukuze kusekelwe izinqumo mayelana nezinsiza, izinqubo noma izinhlelo zokuhlangabezana nesidingo. Imiphumela yakuqala yokunemba kwethu okuthuthukisiwe kwedatha ifake phakathi ubugebengu obunobungozi obukhulu obusuka emaqenjini ahamba phambili kuye emaqenjini Ophenyo e-PIP2. Kulindeleke ngo-Ephreli 2024 ukuthi ukunemba okuthuthukisiwe kuzoba nokuboniswa okuthuthukisiwe kwesidingo kuwo wonke amaqembu afanelekile njengesakhiwo semodeli yethu entsha yokusebenza.
  
  

Lisa Townsend
UKhomishana wamaphoyisa kanye noBugebengu eSurrey