This statement relates to a news article published by the Daily Express, that refers to Home Office complaints data for Surrey Police during 2021/2022.
Surrey Police have published a response to the article here:
Clarification on media reporting of police complaint data
You can read the full version of the statement provided by our office below:
Police and Crime Commissioner Lisa Townsend said: “My office has been in detailed discussion with Surrey Police following the understandable concerns that the public may have following the national news this week.
“There is no place for misogyny or abuse of any type in Surrey Police and I have been clear with the Force that I have the highest expectations of our police officers.
“I am pleased that Surrey Police have rigorous processes in place to discourage all forms of behaviour that fall below the standards we expect of every officer, and I am confident that all cases of misconduct are carried out with the utmost seriousness when an allegation is made either externally or internally.
“The latest quarterly data from the IOPC to last September shows a reduction in complaint cases against police officers in Surrey.
“However it is important to note that while every case is taken seriously, the total number of complaints received relate to a wide variety of themes. Many complaint cases are resolved to the satisfaction of the complainant.
“I am pleased that the Force have also been proactive in creating a working environment that discourages misogynistic behaviour and amplifies the importance of reducing violence against women and girls.
“Last year, my office commissioned an independent project that will focus on improving working practices within Surrey Police through an extensive programme of work that will take place over the next two years.
“This will involve a series of projects aimed at continuing to build on the anti-Violence Against Women and Girls (VAWG) culture of the Force and working with officers and staff for long-term positive change.”
“My office continues to play an important role in scrutinising the Force in all areas of performance, including regular meetings with Surrey Police’s Professional Standards Team and the Independent Office for Police Misconduct (IOPC). This includes identifying trends and working to improve the timeliness and quality of the service that every complainant receives.
“Complaints data to the end of December 2022 is expected to be published in February. My office will be working closely with the Force to analyse that information as part of my commitment to improve the service that is provided by Surrey Police.”
Use the links below to learn more about how your Commissioner monitors Surrey Police performance:
Mesyuarat Prestasi
Pertemuan langsung diadakan dengan Ketua Konstabel tiga kali setahun. Ia termasuk Laporan Prestasi yang dikemas kini dan menjawab soalan anda tentang tema utama.
Lawatan Jagaan Bebas
Sukarelawan Pelawat Jagaan Bebas (ICV) memantau kebajikan dan layanan adil terhadap individu dalam tahanan Polis Surrey dan mengambil bahagian dalam Skim Kebajikan Haiwan kami.
Jawapan HMICFRS
Pesuruhjaya anda memberi maklum balas kepada laporan oleh Inspektorat Konstabulari dan Perkhidmatan Bomba dan Penyelamat (HMICFRS) dan data aduan daripada Pejabat Bebas bagi Kelakuan Polis.
Jenayah Negara dan Langkah Kepolisan
Ketahui lebih lanjut tentang respons Polis Surrey terhadap keutamaan kepolisan negara yang termasuk keganasan serius, kejiranan dan jenayah siber.
Mesyuarat dan Agenda
Lihat senarai semua mesyuarat termasuk Agenda dan kertas kerja untuk Mesyuarat Prestasi Awam dan Akauntabiliti dan mesyuarat Jawatankuasa Audit Bersama dengan Polis Surrey.
Aduan
Pesuruhjaya anda juga memantau tindak balas kepada data aduan, aduan super dan pengesyoran yang mengikuti aduan tentang kepolisan di Surrey.
Berita Terkini
Lisa Townsend memuji pendekatan polis 'kembali kepada asas' apabila dia memenangi penggal kedua sebagai Polis dan Pesuruhjaya Jenayah untuk Surrey
Lisa berikrar untuk terus menyokong tumpuan baharu Polis Surrey terhadap isu yang paling penting kepada penduduk.
Menguasai Komuniti Anda – Pesuruhjaya berkata pasukan polis sedang memerangi kumpulan dadah selepas menyertai tindakan keras barisan daerah
Minggu tindakan menghantar mesej yang kuat kepada kumpulan-kumpulan garis daerah bahawa polis akan terus membongkar rangkaian mereka di Surrey.
Tindakan keras berjuta-juta pound terhadap tingkah laku anti-sosial kerana Pesuruhjaya menerima pembiayaan untuk rondaan kawasan tumpuan
Pesuruhjaya Lisa Townsend berkata wang itu akan membantu meningkatkan kehadiran dan keterlihatan polis di seluruh Surrey.